connection errors

[AC9Breaker]

Optimum User here as well. North Jersey. Cant login. I managed to get in once yesterday.

[Strider_xiii]

I might have missed it, but where did someone post optimum say it's their fault? I can play every other game fine including destiny and diablo. I don't think the issue is optimum.

[Starstriker198]

yes its spreading to FL and SC 2002 error.

[Canadane]

Also having issues. Optimum is my American provider when I'm playing south of the border.
Can provide trace route, though it sounds like the same issues AT&T were having with regards to handing off to NTT not too long ago, just now it's with Optimum.

[chrisfantasy]

What's crazy is the blatant disregard from SE to their community. I see no posts or responses for this issue. How many more complaints do they need?

[Canadane]

I'd also like to point out this issue started two or three days ago.
It's been difficult playing at all because I cannot get in.

[Vateri]

Also having issues. Optimum is my American provider when I'm playing south of the border.
Can provide trace route, though it sounds like the same issues AT&T were having with regards to handing off to NTT not too long ago, just now it's with Optimum.

Did they ever fix the ATT issue? How long did it take (if they did)?

[Canadane]

Did they ever fix the ATT issue? How long did it take (if they did)?

Great question! No idea since I use Optimum in the US and Cogeco back home.
Someone recently posted "today is better" a month after the complaints topic was made https://forum.square-enix.com/ffxiv/...server-network
So uh... a month?

We could probably use the same issue forum a community rep linked.
https://forum.square-enix.com/ffxiv/...61#post6252761
Specifically this one

I'm going to fill it out now. I hope you all do too.

[Sensus]

Still waiting for an SE tech. support team member to chime into this thread. Also an Optimum user on the East coast here and haven't been able to login properly for 2+ days now.

[fawlgaiy]

A few people seem to be repeating that the issue must be Optimum however as I mentioned earlier in the thread, I am Canadian where that ISP is not even an option. Pointing all fingers at one specific ISP does not help the issue and ultimately lets Square place all blame on the ISP.