connection errors

[Vateri]

Sounds like it's all Optimum? Does that mean it really is an ISP issue and there's nothing SE can do? I don't understand the stuff with nodes

[justclay732]

recently picked the game back up, was able to play for about 3 or 4 hours over the weekend and haven't been able to play since, was literally able to login once. i have been back and forth looking for solutions, but still getting the 2002 and 90105 error codes.

Central Jersey on siren/cactuar servers.

[Starstriker198]

I spoke with there chat and relayed information and they are working get it fixed as soon as possible

[Vateri]

I spoke with there chat and relayed information and they are working get it fixed as soon as possible

What exactly did you relay? I'm about to get on live chat too. Like the technical specifics

[Starstriker198]

Everyone its all Optimum isp members who are using there internet. All final fantasy 14 players having issue its Optimum isp. Keep calling them or there support to fix it. Also get square enix work on it from there end as will.

[HereInPlainSight]

This isn't an Optimum issue, but Optimum can work around the issue by providing an alternate route out of their network to avoid the bad nodes.

The bad node seems to be somewhere between ntt.net (these people) and the NA Datacenter.

My traceroute from once it leaves Optimum's network:

 7  nyk-b7-link.ip.twelve99.net (62.115.153.104)  6.726 ms  6.711 ms  6.898 ms
 8  nyk-bb2-link.ip.twelve99.net (62.115.143.12)  8.379 ms  7.429 ms nyk-bb1-link.ip.twelve99.net (62.115.143.10)  8.059 ms
 9  nyk-b1-link.ip.twelve99.net (62.115.135.133)  8.132 ms  39.199 ms  8.014 ms
10  * ae-17.a02.nycmny17.us.bb.gin.ntt.net (129.250.8.229)  7.635 ms *
11  * * *
12  * * *

And it fails from then on, always after getting to a ntt.net node. From the looks of one thread last month (here), it was ntt.net then, too.

[DDRDiesel]

Everyone its all Optimum isp members who are using there internet. All final fantasy 14 players having issue its Optimum isp. Keep calling them or there support to fix it. Also get square enix work on it from there end as will.

If Optimum has already acknowledged that the problem is specifically on their end, and are currently working on getting it fixed, no amount of extra calls is going to get it done faster. As I posted earlier in the thread, these kinds of fixes take time to make sure fixing one problem doesn't cause 30 more somewhere else down the line. I appreciate the info that it's been acknowledged by Optimum though, although we had another user chime in that they aren't an Optimum customer and were having the same problem. I've also heard from users as far down as SC saying they had an issue connecting and logging in. So not really sure if it's specifically an Optimum-owned node and they're addressing it, or it's just the routing path that Optimum uses and they're working with the node owner to fix it. Either way, they've got people working on it so let's just keep our hopes up it gets resolved soon

[RoxyR6]

Hello everyone! I have optimum as well and been having the same issue as well. Can’t log into the game. Is everyone still having the same issue?

[YakuzaKiryu]

Hello all again further posting on Twitter is suggesting FL users are also unable to log in per this tweet https://twitter.com/jenownzz/status/...wjFtAepqV5sqdg

I watch this streamer and her husband and they live in Florida. They also cannot login and Optimum does NOT reach this area. Optimum is strictly Tri-State.

[Starstriker198]

yes we are all having same issues roxy