Bad lag again with NTT's NA server network

[Ath192]

I dunno about that. It seems that AT&T and NTT need to come together to fix it.

Well it seems like ATT is going to have to take the initiative because as far as I know, he told me there WERE issues with ATT, and this is known to them, but that they were fine on their end.

I guess we need someone from Dallas TX that doesn't use ATT to post a trace rt and see if it goes through NTT and see if they are dropping packets. I mean, it would rule them out.

[Janyd]

Well it seems like ATT is going to have to take the initiative because as far as I know, he told me there WERE issues with ATT, and this is known to them, but that they were fine on their end.

Either way, at least all parties involved have been alerted to this. I seem to recall someone else mentioning speaking to an AT&T rep earlier this week and they also were made aware of it.

[Ath192]

Either way, at least all parties involved have been alerted to this. I seem to recall someone else mentioning speaking to an AT&T rep earlier this week and they also were made aware of it.

Yep, believe me, I want this fixed as bad as anyone else. Just relaying what I heard when I tried.

[TaleraRistain]

Well it seems like ATT is going to have to take the initiative because as far as I know, he told me there WERE issues with ATT, and this is known to them, but that they were fine on their end.

I guess we need someone from Dallas TX that doesn't use ATT to post a trace rt and see if it goes through NTT and see if they are dropping packets. I mean, it would rule them out.

Seeing if a friend of mine who is in Texas and isn't having issues can help us out. She's with Optimum.

[Symon14]

Another way to get to the form, which worked for me, is:

https://support.na.square-enix.com/c...382&la=1&fty=2

Then scroll to the bottom under "Providing information on packet loss" and click Submit Report (after running the tracert instructions).

[Kestaa]

Im in a pretty unique position for the next few weeks. I have two different internet companies atm (both wireless), Spectrum and Fiber ATT. If interested I can post both of mine if requested.

Edit : here are the results in Central Texas, same computer just switching wireless connections from ATT to Spectrum

ATT Wireless:
Tracing route to 204.2.29.122 over a maximum of 30 hops


5 * * * Request timed out.
6 13 ms 16 ms 23 ms
7 30 ms 12 ms 14 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 11 ms 10 ms 14 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 90 ms 90 ms 89 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 99 ms 101 ms 102 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 99 ms 97 ms 102 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 105 ms 105 ms * xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * 98 ms 97 ms 204.2.29.241
14 100 ms * 101 ms 204.2.29.122

Trace complete.



Spectrum Wireless:

Tracing route to 204.2.29.122 over a maximum of 30 hops



6 18 ms * * lag-416.hstqtx0209w-bcr00.netops.charter.com
7 19 ms * 87 ms lag-800.pr0.hou50.netops.charter.com
8 * * * Request timed out.
9 * 140 ms * dls-b24-link.ip.twelve99.net
10 * * * Request timed out.
11 30 ms 24 ms 25 ms dls-b23-link.ip.twelve99.net [62.115.138.65]
12 25 ms 24 ms 31 ms ntt-ic-325660.ip.twelve99-cust.net [62.115.156.249]
13 29 ms 27 ms 30 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
14 * 115 ms 64 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
15 67 ms 74 ms 68 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 65 ms 64 ms 60 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 73 ms 73 ms 79 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 67 ms * * 204.2.29.241
19 68 ms 70 ms 71 ms 204.2.29.122

[Ath192]

Im in a pretty unique position atm for the next few weeks. I have two different internet companies atm (both wireless atm), Spectrum and Fiber ATT. If interested I can post both of mine if requested.

Edit : In Central Texas

yes please, "tracert 204.2.29.87" no quotes on both and post please.

[Kestaa]

yes please, "tracert 204.2.29.87" no quotes on both and post please.

updated my previous post with results but here they are again jic

ATT Wireless
Tracing route to 204.2.29.122 over a maximum of 30 hops


4 * * * Request timed out.
5 * * * Request timed out.
6 13 ms 16 ms 23 ms 32.130.25.67
7 30 ms 12 ms 14 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 11 ms 10 ms 14 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 90 ms 90 ms 89 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 99 ms 101 ms 102 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 99 ms 97 ms 102 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 105 ms 105 ms * xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * 98 ms 97 ms 204.2.29.241
14 100 ms * 101 ms 204.2.29.122

Trace complete.




Spectrum Wireless

Tracing route to 204.2.29.122 over a maximum of 30 hops


4 49 ms * 19 ms lag-50.mcr11snavtxuu.netops.charter.com [24.175.33.180]
5 23 ms 24 ms 22 ms lag-23.rcr01hstqtx02.netops.charter.com [24.175.32.156]
6 18 ms * * lag-416.hstqtx0209w-bcr00.netops.charter.com [66.109.9.88]
7 19 ms * 87 ms lag-800.pr0.hou50.netops.charter.com [66.109.5.236]
8 * * * Request timed out.
9 * 140 ms * dls-b24-link.ip.twelve99.net [62.115.123.106]
10 * * * Request timed out.
11 30 ms 24 ms 25 ms dls-b23-link.ip.twelve99.net [62.115.138.65]
12 25 ms 24 ms 31 ms ntt-ic-325660.ip.twelve99-cust.net [62.115.156.249]
13 29 ms 27 ms 30 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
14 * 115 ms 64 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
15 67 ms 74 ms 68 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 65 ms 64 ms 60 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 73 ms 73 ms 79 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 67 ms * * 204.2.29.241
19 68 ms 70 ms 71 ms 204.2.29.122

[Ath192]

Im in a pretty unique position for the next few weeks. I have two different internet companies atm (both wireless), Spectrum and Fiber ATT. If interested I can post both of mine if requested.

Edit : here are the results in Central Texas, same computer just switching wireless connections from ATT to Spectrum

ATT Wireless:
Tracing route to 204.2.29.122 over a maximum of 30 hops

1 11 ms 9 ms 2 ms dsldevice.attlocal.net [192.168.1.254]
2 10 ms 5 ms 3 ms 108-218-196-1.lightspeed.snantx.sbcglobal.net [108.218.196.1]
3 4 ms 4 ms 4 ms 99.71.0.56
4 * * * Request timed out.
5 * * * Request timed out.
6 13 ms 16 ms 23 ms 32.130.25.67
7 30 ms 12 ms 14 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 11 ms 10 ms 14 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 90 ms 90 ms 89 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 99 ms 101 ms 102 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 99 ms 97 ms 102 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 105 ms 105 ms * xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * 98 ms 97 ms 204.2.29.241
14 100 ms * 101 ms 204.2.29.122

Trace complete.



Spectrum Wireless:

Tracing route to 204.2.29.122 over a maximum of 30 hops

1 2 ms 2 ms 2 ms 192.168.0.1
2 23 ms 14 ms 28 ms 072-177-160-001.res.spectrum.com [72.177.160.1]
3 63 ms * * lag-63.snavtxuu02h.netops.charter.com [24.28.133.149]
4 49 ms * 19 ms lag-50.mcr11snavtxuu.netops.charter.com [24.175.33.180]
5 23 ms 24 ms 22 ms lag-23.rcr01hstqtx02.netops.charter.com [24.175.32.156]
6 18 ms * * lag-416.hstqtx0209w-bcr00.netops.charter.com [66.109.9.88]
7 19 ms * 87 ms lag-800.pr0.hou50.netops.charter.com [66.109.5.236]
8 * * * Request timed out.
9 * 140 ms * dls-b24-link.ip.twelve99.net [62.115.123.106]
10 * * * Request timed out.
11 30 ms 24 ms 25 ms dls-b23-link.ip.twelve99.net [62.115.138.65]
12 25 ms 24 ms 31 ms ntt-ic-325660.ip.twelve99-cust.net [62.115.156.249]
13 29 ms 27 ms 30 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
14 * 115 ms 64 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
15 67 ms 74 ms 68 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 65 ms 64 ms 60 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 73 ms 73 ms 79 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 67 ms * * 204.2.29.241
19 68 ms 70 ms 71 ms 204.2.29.122

Ok, now you are going to do the following, "ping 204.2.29.87 -t" no quotes, let it run for 5 minutes or so, then do CTRL + C to cancel and post the end, how many packets were sent, and how many were received/lost. One time on ATT and the other on Spectrum.

[Kestaa]

yes please, "tracert 204.2.29.87" no quotes on both and post please.

Looks like I was using a different tracert than you (grabbed min from the old post) here are the results for both from 204.2.29.87

Spectrum
tracert 204.2.29.87

Tracing route to 204.2.29.87 over a maximum of 30 hops


4 27 ms 19 ms 18 ms lag-50.snavtxuu01r.netops.charter.com [24.175.33.176]
5 34 ms 18 ms 16 ms lag-24.mcr11snantxvy.netops.charter.com [24.175.32.216]
6 24 ms 23 ms 82 ms lag-23.rcr01dllatx37.netops.charter.com [24.175.32.146]
7 26 ms * 26 ms lag-14.dllstx976iw-bcr00.netops.charter.com [66.109.6.88]
8 * 28 ms 24 ms lag-0.pr3.dfw10.netops.charter.com [66.109.5.121]
9 28 ms 38 ms 64 ms ae3.cr7-dal3.ip4.gtt.net [208.116.212.9]
10 * 132 ms * ae8.cr11-dal3.ip4.gtt.net [89.149.139.205]
11 26 ms 26 ms 25 ms as2914.cr11-dal3.ip4.gtt.net [69.174.23.138]
12 * 36 ms 53 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
13 57 ms 57 ms 53 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
14 155 ms 85 ms 79 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
15 69 ms 69 ms 64 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
16 62 ms 67 ms 76 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
17 * * * Request timed out.
18 67 ms 72 ms 70 ms 204.2.29.87

Trace complete.

ATT
Tracing route to 204.2.29.87 over a maximum of 30 hops

4 * * * Request timed out.
5 * * * Request timed out.
6 20 ms 13 ms 47 ms 32.130.25.67
7 38 ms 19 ms 13 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 * 13 ms 13 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 * 88 ms * ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 94 ms * 105 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 109 ms 102 ms 111 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 100 ms 102 ms 126 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * * 94 ms 204.2.29.241
14 95 ms 97 ms 98 ms 204.2.29.87

Trace complete.