At some point you unfortunately just have to put your foot down and tell players to "get good" or your game will be in an endless spiral of making everything dumber than previously.This is exactly a main part of the reason they can't make things more ngaging for high-end healers. The skill ceiling is so low and yet there are still so many people who can't reach it.
My co-healer in Euphrosyne last night died to every mechanic because they couldn't even heal themself. I was handling the rest of the party, but they couldn't heal themself. They would die and not use tetra or bene on themself when rezzed. The only "cure" they casted was Cure III. And that was only when they were missing health. And they would cast 3 medica 2s in a row. The only reason to cast medica 2 is for the regen. The regens don't stack. It's a pitiful heal otherwise.
I saw them assize once. Just medica 2 and cure 3. And no, I'm not kidding when I say they used cure 3 to heal only themself. The rest of the party was full every time.
And as taboo as it is to say, this is a result of the coddling ToS. Where you can report someone for "telling you how to play". You can't give unsolicited advice without the risk of someone getting mad. Until the lower end players get better, you're never going to get harder casual content. Or even harder high end content. Because when they do, they're going to have people screaming and crying that they can't do it, just like Coils in ARR.
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