Online Store is Getting Worse!

[DPZ2]

And over those two decades the cost of operations has dropped significantly which more than makes up for any increase in wages.

And you base this on a deep undestanding of the current architecture, which appears to remain unchanged since 2013? Hardware costs are the only thing that has dropped significantly over the years. Network costs, data center costs, electricity costs, et al have not experienced that sort of drop. As hardware gets older, those costs tend to increase, not decrease.

(For reference, I have been working in and around data centers professionally for the last 35+ years, and have developed operating budgets for IT departments.)