Quote Originally Posted by ZedxKayn View Post
So? Not all criticism has to be constructive. Saying "x is not fun" doesn't make the criticism worthless, it's player feedback.
It's just a cheap way to dismiss negative sentiment.

At my work, we maintain a very close relationship with the people who use our software. We spend a lot of time tailor building or tweaking features to accommodate our customers particulars, and it would be laughably irresponsible for us to ignore negative sentiment towards a feature just because the criticism "Wasn't constructive enough". Customers, particularly in the entertainment space, may not be equipped to understand or communicate effectively exactly why they don't like something. Professional designers/developers are supposed to have the skillset to contextualize and understand negative sentiment about their product, even when it's not particularly descriptive or nice.