What is going on with Square Enix and the 14 team?

[Lauront]

New housing is better than no housing at all, PvP is generally fun according to most people I've seen playing, I do hope they allow 2-people in Casual but I can understand pre-made will just crush random players and discourage these people to play. Myth of the realm is so much better than Nier, so is it not worth mentioning? How about give some credits where credits due?

We're paying a monthly subscription fee for this. It isn't a charity and there are glaring issues. A patch having the regular expected patch features, after an expansion released no less than 6 months after it should have been (even allowing for COVID that's in excess of what they stated was the time they needed to account for it), on a longer patch cycle, is nothing impressive. They're getting as much credit as is due, and in this case, the response (complaints) they're getting for these issues is the "credit" that is due.