If you continue to dumb down the game, you will lose half your player base

[Theodric]

The developers should have the information what skills are used or just ignored because of way to much button bloat. So its normal to remove the button bloat to make the game play more fun, so we will still see more new players in FF14.

They've also been prone to taking a handful of comments as an excuse to change something even if the overwhelming majority of players are fine with it. Such as when they decided to change the Sage icon due to 'trypophobia' (despite leaving the leatherworker icon alone when it in itself has many more holes than the original design for Sage had!)

If that isn't enough, look how utterly obsessed they've become with the idea of removing the gender lock on hairstyles and gear despite many more people just wanting conventionally attractive options for whatever gender of character that they're playing.