I'm not deifying him. I'm reading his body language and remembering him LITERALLY BREAKING DOWN IN TEARS BECAUSE HE HAD TO DELAY ENDWALKER. This man takes things very personally when he feels he has let down players. It doesn't excuse the hell out of this, at all. If anything it makes me feel like he knows they can do better, and wants to. Now he needs to prove to us he can, by having those ears on the hairstyles when the patch hits.