Quote Originally Posted by ThorneDynasty View Post
Seriously though, any company developing public software should not be having the developers themselves look at the unfiltered criticism, that's just an all round horrible idea no one working in the field would recommend. If that's how SE is having feedback handled they are doing things very, very wrong. You need some kind of community managers mediating between them and end-users.
Devs SHOULD have a look at the feedback by themselves. No matter how it´s written down unless it´s just a "fck you" or similar insults. There is no other way to get behind what ppl actually think and feel about their game, content and any changes. CM´s often don´t bring the message as its given to the devs, maybe they don´t even understand everything, because they´re not confident with gaming / the game or developing at all. Maybe they do even play the game by themselves and give feedback, they agree with, more meaning and pretty much ignore everything else.
A serious dev would check out what´s gonna happening across the board. I would take care way more about raw feedback about my "baby" i developed than all the hidings behind kind words or just hyped thumbs ups from fanboys.