Summoner feels really, really dumbed down now

[CKNovel]

I'd be amazed if SE considers the English forums at all in their decision making processes, to be honest.

Apparently, JP thinks SQEX doesn't listen to them and that West is their priority for feedback.
That's actually concerning when it comes to feedback.

[ThorneDynasty]

Apparently, JP thinks SQEX doesn't listen to them and that West is their priority for feedback.
That's actually concerning when it comes to feedback.

Clearly we aren't sugar-coating the criticism enough so no ones feelings get hurt.

Seriously though, any company developing public software should not be having the developers themselves look at the unfiltered criticism, that's just an all round horrible idea no one working in the field would recommend. If that's how SE is having feedback handled they are doing things very, very wrong. You need some kind of community managers mediating between them and end-users. Obviously we know the devs are working with time constraints and whatever else complications, but a huge anonymous user-base is still not going to mince words about the end result. That's just a completely unrealistic expectation and I don't believe anyone parroting "but YoshiP told you to be nice about it, if you don't your point is invalid" is arguing in good faith.

[ssunny2008]

Seriously though, any company developing public software should not be having the developers themselves look at the unfiltered criticism, that's just an all round horrible idea no one working in the field would recommend. If that's how SE is having feedback handled they are doing things very, very wrong. You need some kind of community managers mediating between them and end-users.

Devs SHOULD have a look at the feedback by themselves. No matter how it´s written down unless it´s just a "fck you" or similar insults. There is no other way to get behind what ppl actually think and feel about their game, content and any changes. CM´s often don´t bring the message as its given to the devs, maybe they don´t even understand everything, because they´re not confident with gaming / the game or developing at all. Maybe they do even play the game by themselves and give feedback, they agree with, more meaning and pretty much ignore everything else.
A serious dev would check out what´s gonna happening across the board. I would take care way more about raw feedback about my "baby" i developed than all the hidings behind kind words or just hyped thumbs ups from fanboys.

[Rolder50]

Devs SHOULD have a look at the feedback by themselves. No matter how it´s written down unless it´s just a "fck you" or similar insults. There is no other way to get behind what ppl actually think and feel about their game, content and any changes. CM´s often don´t bring the message as its given to the devs, maybe they don´t even understand everything, because they´re not confident with gaming / the game or developing at all. Maybe they do even play the game by themselves and give feedback, they agree with, more meaning and pretty much ignore everything else.
A serious dev would check out what´s gonna happening across the board. I would take care way more about raw feedback about my "baby" i developed than all the hidings behind kind words or just hyped thumbs ups from fanboys.

I've seen it said before that developers should look at the end users complaints, but not their suggestions. For example, if someone says "I think X is boring" and then lists off their own ways they should fix X, the developer would only consider "Well the users think this is boring" and then come up with their own fixes. Because let's be real, the average forum person's ideas are terrible.

[ssunny2008]

I've seen it said before that developers should look at the end users complaints, but not their suggestions. For example, if someone says "I think X is boring" and then lists off their own ways they should fix X, the developer would only consider "Well the users think this is boring" and then come up with their own fixes. Because let's be real, the average forum person's ideas are terrible.

I think they should even look into suggestions, atleast overfly them.

Of course there is a lot of crap flying around. The most ppl just don´t think in larger spaces, don´t care for balancing, other ppl or how it might effect everything beyond. But a bunch of ppl do and there are some good suggestions, which could be either implemented as they´re given, or might be a solid base for further ideas / implementations.
Devs are mostly retracted in their work aswell. While doing nothing but the same thing over and over again, they´re going to be blind within some time. They lose their binding to the users end, their inspiration and creativity. That´s why so many game systems are nothing but copy & paste and noone invents a new wheel. (Away from the costs-factor...)

I highly doubt YP comes here and checks out what´s going on, otherwise things would probably look different. Even in livestreams he seem to care more about positive feedback and hype-posts in the chatchannel than everything else. That´s why FF14 stucks with the same stuff for ages now and things classes are going to be more braindead. The only new thing we get is the island... but even that seems to be copy & paste from AC and nothing SE developed by themselves.
Nothing against a solid base... but to copy & paste even the same bad things over and over again each expansion isn´t great.