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  1. #461
    Player
    MiaShino's Avatar
    Join Date
    Jun 2021
    Posts
    509
    Character
    Mia Shino
    World
    Excalibur
    Main Class
    White Mage Lv 90
    Would anyone be the willing to post some information for one lala? Especially if you are experiencing audio stuttering on non AMD platforms. AMD users also welcome of course ;P

    Memory speed;
    and
    If dual channel, triple channel, or single channel configuration;
    (3)

  2. #462
    Player
    Jadilus's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Jadilus Lutrian
    World
    Goblin
    Main Class
    Gladiator Lv 37
    Also have had this issue since 6.0, tried all the suggestions to no avail. I will note however, that the installing the trial version of immerse spatial audio did seem to help until 6.01 as others have also mentioned, now it doesn't seem to make any difference whether it's on and running or not.

    Another user mentioned adjusting power settings (back a couple pages), and adjusting ffxiv to high priority in task manager, this seemed to help a bit? So may be worth trying but like everybody else, nothing seems to fix it completely. At this point I've just gotten used to it, cheers to all the people actively trying to troubleshoot as it seems we'll be on our own for a while :/
    (1)

  3. #463
    Player
    MoonstalkerZ's Avatar
    Join Date
    Dec 2021
    Posts
    43
    Character
    Kehda'li Tayuun
    World
    Coeurl
    Main Class
    Bard Lv 100
    Just adding my voice to this - also having this problem. My bug report is here if you wanted all the details, such as my hardware and everything I tried to fix it - I tried to be as thorough as a possible. The fact that changing the camera angle alleviates the stuttering problem, even when there are loads of characters on the screen shooting off combat skills, points directly at the new spatial audio as the culprit. The amount of visual effects on the screen doesn't change, merely the camera angle, which would affect the audio direction.

    I understand that there might be multiple sources for this problem, so it could be incredibly difficult to track down and fix every one of them, which I realize takes time. I just hope it doesn't take half a year.

    Also check page 40 of the thread - we did recently get acknowledgement that they are aware that there is still a problem. Very upsetting that they're still telling us to do stuff that is confirmed to not work.

    If you haven't yet submitted a bug report, please PLEASE do so, and try to be as detailed as possible - the variety of hardware this is occurring on, and all the steps you've taken to try to resolve it, will really help developers try to pin this down, plus if we increase the volume of bug reports it will really emphasize how much of a problem this is.
    (3)
    Last edited by MoonstalkerZ; 12-24-2021 at 09:18 AM.

  4. #464
    Player
    GorthRedsteel's Avatar
    Join Date
    Dec 2021
    Posts
    43
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 84
    It seems people have informed Soken about the issues with AMD's FX series processors and the unsolved stuttering/popping. I wish I could still keep my hopes up but perhaps you guys will be able to get some satisfaction from his response acknowledging us.
    https://twitter.com/SOKENsquareenix/...59529169797120
    (5)

  5. #465
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Quote Originally Posted by GorthRedsteel View Post
    It seems people have informed Soken about the issues with AMD's FX series processors and the unsolved stuttering/popping. I wish I could still keep my hopes up but perhaps you guys will be able to get some satisfaction from his response acknowledging us.
    https://twitter.com/SOKENsquareenix/...59529169797120
    I do get some hope from this. Even if it's not officially stated by the company about audio issues, we see Soken did not brush it off and has said they are running tests to find the cause as it appears this was an "unknown bug", and something they didn't predict to happen.
    (1)

  6. #466
    Player
    Timidity's Avatar
    Join Date
    Dec 2021
    Posts
    19
    Character
    Johnny' Sins
    World
    Alpha
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Grimno View Post
    I do get some hope from this. Even if it's not officially stated by the company about audio issues, we see Soken did not brush it off and has said they are running tests to find the cause as it appears this was an "unknown bug", and something they didn't predict to happen.
    Yh he did say they couldn't reenact it in their environment and stated that everyone should report it with their system info. Do not forget to do that guys https://support.eu.square-enix.com/f...2&p=0&fo=90048
    (1)

  7. #467
    Player
    Elliah-Seraheart's Avatar
    Join Date
    Dec 2021
    Posts
    34
    Character
    Elliah Seraheart
    World
    Shiva
    Main Class
    Archer Lv 90
    Quote Originally Posted by MiaShino View Post
    Would anyone be the willing to post some information for one lala? Especially if you are experiencing audio stuttering on non AMD platforms. AMD users also welcome of course ;P

    Memory speed;
    and
    If dual channel, triple channel, or single channel configuration;
    I'd love to help out. Can you walk me through a way to provide you with the necessary information?
    (1)

  8. #468
    Player
    Tuomas's Avatar
    Join Date
    Nov 2018
    Posts
    6
    Character
    Aenastan Leveilleur
    World
    Hyperion
    Main Class
    White Mage Lv 90
    Update on Immerse Gamepack: If you installed ANY version of the Immerse Gamepack by Embody, please install their latest version released today here - I just installed it and seems to be working fine so far. No audio issues or directx 11 crashes with weird sounds. If you still get stuttering/crashes/audio issues and already tried changing the performance settings to "Background Services", please try changing it back to "Programs" and see how it goes with this new release build.

    I'll reply again whenever I get another audio issue or directx crash.

    If it doesn't work for you, reply to Embody's twitter here - they're not square enix, so they're not actively reading the forums, and I think they were responsible for these issues. Let them know how it goes.

    If you never installed any audio pack, and still get audio issues/crashes, try installing the immerse gamepack. There's a free trial going on, and it "might" solve the problem for you.

    Also don't forget to lower your sample rate to CD quality just because.
    (1)
    Last edited by Tuomas; 12-24-2021 at 12:59 PM.

  9. #469
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Quote Originally Posted by Tuomas View Post
    If you never installed any audio pack, and still get audio issues/crashes, try installing the immerse gamepack. There's a free trial going on, and it "might" solve the problem for you.
    Not everyone has a smartphone or a personal cell phone that they can use willy-nilly and install junk apps on to take pictures of their ear. This whole audio thing really smacks of Blizzard's Diablo mobile announcement. "You've all got cell phones, right?!"
    (0)

  10. #470
    Player
    Tuomas's Avatar
    Join Date
    Nov 2018
    Posts
    6
    Character
    Aenastan Leveilleur
    World
    Hyperion
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Maeklos View Post
    Not everyone has a smartphone or a personal cell phone that they can use willy-nilly and install junk apps on to take pictures of their ear. This whole audio thing really smacks of Blizzard's Diablo mobile announcement. "You've all got cell phones, right?!"
    I agree 100%. It's annoying and Square should've made this feature themselves. Also the full version is kinda expensive. Hopefully they fix the game with no need for 3rd party apps.
    (2)

  11. 12-24-2021 01:00 PM

    Reason
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