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  1. #1
    Player
    Timidity's Avatar
    Join Date
    Dec 2021
    Posts
    19
    Character
    Johnny' Sins
    World
    Alpha
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Grimno View Post
    I do get some hope from this. Even if it's not officially stated by the company about audio issues, we see Soken did not brush it off and has said they are running tests to find the cause as it appears this was an "unknown bug", and something they didn't predict to happen.
    Yh he did say they couldn't reenact it in their environment and stated that everyone should report it with their system info. Do not forget to do that guys https://support.eu.square-enix.com/f...2&p=0&fo=90048
    (1)

  2. #2
    Player
    Tuomas's Avatar
    Join Date
    Nov 2018
    Posts
    6
    Character
    Aenastan Leveilleur
    World
    Hyperion
    Main Class
    White Mage Lv 90
    Update on Immerse Gamepack: If you installed ANY version of the Immerse Gamepack by Embody, please install their latest version released today here - I just installed it and seems to be working fine so far. No audio issues or directx 11 crashes with weird sounds. If you still get stuttering/crashes/audio issues and already tried changing the performance settings to "Background Services", please try changing it back to "Programs" and see how it goes with this new release build.

    I'll reply again whenever I get another audio issue or directx crash.

    If it doesn't work for you, reply to Embody's twitter here - they're not square enix, so they're not actively reading the forums, and I think they were responsible for these issues. Let them know how it goes.

    If you never installed any audio pack, and still get audio issues/crashes, try installing the immerse gamepack. There's a free trial going on, and it "might" solve the problem for you.

    Also don't forget to lower your sample rate to CD quality just because.
    (1)
    Last edited by Tuomas; 12-24-2021 at 12:59 PM.

  3. #3
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Quote Originally Posted by Tuomas View Post
    If you never installed any audio pack, and still get audio issues/crashes, try installing the immerse gamepack. There's a free trial going on, and it "might" solve the problem for you.
    Not everyone has a smartphone or a personal cell phone that they can use willy-nilly and install junk apps on to take pictures of their ear. This whole audio thing really smacks of Blizzard's Diablo mobile announcement. "You've all got cell phones, right?!"
    (0)

  4. #4
    Player
    Tuomas's Avatar
    Join Date
    Nov 2018
    Posts
    6
    Character
    Aenastan Leveilleur
    World
    Hyperion
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Maeklos View Post
    Not everyone has a smartphone or a personal cell phone that they can use willy-nilly and install junk apps on to take pictures of their ear. This whole audio thing really smacks of Blizzard's Diablo mobile announcement. "You've all got cell phones, right?!"
    I agree 100%. It's annoying and Square should've made this feature themselves. Also the full version is kinda expensive. Hopefully they fix the game with no need for 3rd party apps.
    (2)

  5. #5
    Player
    Nommers's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Naamah Qhemnu
    World
    Midgardsormr
    Main Class
    Black Mage Lv 90
    Yeah, installing this Immerse crapware is NOT an acceptable fix. I'm not saying it's what landed us here in the first place but I'm sure as hell thinking it. I'm not installing the free trial even as a temporary measure, let alone paying for it.

    That said, I'm relieved to see Soken acknowledge the problems personally (guy deserves to have his work be appreciated), but it'd still be nice to see Squeenix acknowledge it on Lodestone or something for those of us who don't have the patience to dig through 50-page forum threads and twitter.
    (2)

  6. #6
    Player
    GorthRedsteel's Avatar
    Join Date
    Dec 2021
    Posts
    43
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 84
    Quote Originally Posted by Tuomas View Post
    Update on Immerse Gamepack: If you installed ANY version of the Immerse Gamepack by Embody, please install their latest version released today here - I just installed it and seems to be working fine so far. No audio issues or directx 11 crashes with weird sounds. If you still get stuttering/crashes/audio issues and already tried changing the performance settings to "Background Services", please try changing it back to "Programs" and see how it goes with this new release build.

    I'll reply again whenever I get another audio issue or directx crash.

    If it doesn't work for you, reply to Embody's twitter here - they're not square enix, so they're not actively reading the forums, and I think they were responsible for these issues. Let them know how it goes.

    If you never installed any audio pack, and still get audio issues/crashes, try installing the immerse gamepack. There's a free trial going on, and it "might" solve the problem for you.

    Also don't forget to lower your sample rate to CD quality just because.
    Doesn't work for me. I'm such a retard honestly. I keep failing for these fixes and wasting my time, when I know nothing is gonna change until devs themselves put some work into it.
    Don't worry guys! I'm sure they are gonna look into it after asking you to submit information even though there are pages upon pages of that already. 2 more weeks... to get disappointed again lel.
    (1)

  7. #7
    Player
    AluneTempest's Avatar
    Join Date
    Dec 2021
    Posts
    84
    Character
    Yor Forger
    World
    Behemoth
    Main Class
    Blue Mage Lv 80
    Quote Originally Posted by GorthRedsteel View Post
    Doesn't work for me. I'm such a retard honestly. I keep failing for these fixes and wasting my time, when I know nothing is gonna change until devs themselves put some work into it.
    Don't worry guys! I'm sure they are gonna look into it after asking you to submit information even though there are pages upon pages of that already. 2 more weeks... to get disappointed again lel.
    Relax, they will wait for some player to perform a miracle and solve the problem and then apologize and implement in the game, just as they did with the error 2002 in which they insisted at all costs that the problem was in our connection until someone proves otherwise
    (6)

  8. #8
    Player
    Fyxation's Avatar
    Join Date
    May 2015
    Posts
    23
    Character
    Fyxation Belkalm
    World
    Hyperion
    Main Class
    Bard Lv 90
    I finally gave in and submitted a bug report. Maybe if more of us do, they'll have to address the issue. It's been 3 weeks, I would like to know if they're at least working on it. I was doing a dungeon on bard earlier and the distortion got so bad that I just had to turn the sound completely off, which meant trying to field mechanics and procs solely by visuals. Lot harder than it sounds when you're used to hearing your little battle chimes and what not.
    (1)

  9. #9
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Yeah. I submitted two bug reports during 6.0, when problems first cropped up (for the first report) then how I fixed them (in the second report). Then when 6.01 completely broke sound, I submitted an in-depth bug report in game, along with all my system specs, description of the sound, and the things I had tried previously during 6.0 which had worked then but no longer worked in 6.01.

    I think it's just a case of the devs having been completely caught off guard, seeing as how they thought 6.01 would fix the problem and not make it worse.
    (0)

  10. #10
    Player
    shandreax's Avatar
    Join Date
    Aug 2013
    Posts
    85
    Character
    Shan D'reax
    World
    Diabolos
    Main Class
    Conjurer Lv 90
    Wow how long is SE going to not fix the Actual problem? vs giving us bad instructions on what did NOT fix the issue. Do they even recognize the issue as in KNOW what they BROKE!!
    (0)

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