SHB tank role quest was good if you were a PLD or even a GNB, but for a WAR and DRK was a bunch of nonsense by someone bound to the rules instead of doing what it was right.
DRK in concrete are keeningly aware than honor and chivalry is not worth shit if they bind you to inaction. Heck thats the very reason why DRK was born since duty and honor forbade them to act unless they had real proof of the misdeeds
Role job stories just tell the story of someone else and when it ends try to give you some snippets of wisdom about their story. Problem is that each of those persons has a defined personality and might or might not align with you job