almost a week later and still 6 hr queues

[Ranhansha]

I believe it's pretty silly to want even more free-sub days, granted on how much the previous 7 free-sub days cost the company. Maybe the individuals who are impatient and want to play, should freeze their account/unsub, and then when things are a lot smoother, resub, so you can make better use of your money.

/shrug

Less than fixing the servers, that's for sure, Mr S-E accountant. That's why they chose to leave tens of thousands of people to rot in queues for weeks rather than fix their problems ages ago. /shrug

[Rhysati]

Less than fixing the servers, that's for sure, Mr S-E accountant. That's why they chose to leave tens of thousands of people to rot in queues for weeks rather than fix their problems ages ago. /shrug

How? How could they have fixed them? Please tell us. I'm sure SE would love to know so they can do it now.

Since I already know that you don't HAVE a way they could have done it because there ISN'T a way they could have done it...let me help you:

Prior to the mass exodus of WoW players, FFXIV was incredibly stable and didn't have any issues. Each expansion has an initial rush and queues, but that's the nature of MMOs and the amount of players trying to play at the same time goes down quickly. You don't add servers for something like that because then you have to get rid of them after and that creates whole new levels of problems.

So the wow exodus hit FFXIV and slammed their playerbase to record levels. They did this during a pandemic. A pandemic which has seen massive semi-conductor shortages which means they can't get the server architecture they need. Not only that, but just having the people to work on things like server infrastructure requires traveling, export, import, etc that is ALL suffering delays on TOP of the semi-conductor shortage.

And THEN you also have an expansion that everyone wants to play which means that new massive, much-more-than-before population all want to play at the exact same time. And the servers cannot handle it.

Since they cannot simply buy new servers to pick up the slack and they straight up announced this prior to the expansion launch so we would all know what was going to happen BEFORE the expansion even launched....what would you have had them do that doesn't require clairvoyance to let them know both a mass exodus from WoW and a global pandemic would hit them at the same time as when it was time for their expansion?

[Velvet_Lunarfang]

How? How could they have fixed them? Please tell us. I'm sure SE would love to know so they can do it now.

Since I already know that you don't HAVE a way they could have done it because there ISN'T a way they could have done it...let me help you:

Prior to the mass exodus of WoW players, FFXIV was incredibly stable and didn't have any issues. Each expansion has an initial rush and queues, but that's the nature of MMOs and the amount of players trying to play at the same time goes down quickly. You don't add servers for something like that because then you have to get rid of them after and that creates whole new levels of problems.

So the wow exodus hit FFXIV and slammed their playerbase to record levels. They did this during a pandemic. A pandemic which has seen massive semi-conductor shortages which means they can't get the server architecture they need. Not only that, but just having the people to work on things like server infrastructure requires traveling, export, import, etc that is ALL suffering delays on TOP of the semi-conductor shortage.

And THEN you also have an expansion that everyone wants to play which means that new massive, much-more-than-before population all want to play at the exact same time. And the servers cannot handle it.

Since they cannot simply buy new servers to pick up the slack and they straight up announced this prior to the expansion launch so we would all know what was going to happen BEFORE the expansion even launched....what would you have had them do that doesn't require clairvoyance to let them know both a mass exodus from WoW and a global pandemic would hit them at the same time as when it was time for their expansion?

That is why they could for temp reasons just rent some servers until for a while the base calms down. Not hard to rent servers then it is to go buy them

[ArkenaeuxBelmont]

That is why they could for temp reasons just rent some servers until for a while the base calms down. Not hard to rent servers then it is to go buy them

Not saying you are wrong, but how do you know the server hardware they need is available to rent? Not everything runs off the same type of server hardware. By the dev posts, it very much seems like the type of hardware they need, just isn't available in any form. YoshiP even stated they had to bring in their backup development machines and use them to bolster the log in servers.

None of us know exactly what type of hardware the game's servers actually are. Sure we can critique until the cows come home, but honestly it probably isn't even an option for them.

[HolyReign]

$3.75 USD (Cost of 1 week of gaming.) X 2.8 Million active players = $10.5 Million USD.

I've yet to see a company give a 25% reduction in players monthly sub fee, in compensation for game issues.

So yeah, call me what you want, but at least I'm able to see the effort they're putting in, above my own selfish need to play a dang video game.