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  1. 12-12-2021 04:33 PM #11
    The_Last_Dragoon
    Player
    The_Last_Dragoon's Avatar
    Join Date
    Aug 2013
    Location
    Gresham, OR
    Posts
    744
    Character
    Renabi Rena
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    Quote Originally Posted by Kaerakh View Post
    My dudes, let's take a deep breath.

    Here's all the answers you need:
    https://forum.square-enix.com/ffxiv/...=1#post5745526

    https://forum.square-enix.com/ffxiv/...=1#post5745604

    Rokke is 100% correct, if the payment method on the receipt doesn't say promotion (just generically "promotion") AND your payment method then you need to do something.
    Hopefully SE is willing to hand out codes, the promo code didn't seem to work for me tonight on the website, it kept refreshing the page and taking it off. I'll contact customer support tomorrow and see if I can still get the code without spending for more overpriced delivery.

    Edit: I went ahead and scheduled a delivery for tomorrow too with the phone, it took the promo code this time, but I don't think I got free delivery. I should still only get one code since I used the same email.
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    Last edited by The_Last_Dragoon; 12-12-2021 at 05:14 PM.
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