The GrubHub promo problems

[TMW001]

I made my order on the 13th and still have yet to get my code this is very frustrating if SE or Gruhub won't provide a code and now Im being told stuff like they will come two weeks from now when the release of codes are suppose to end after the 20th if SE or Grubhub won't follow through and provide a code I will request a refund off Grubhub for not following through on their promotion this is just sloppy on their part.

[Yuyushuu]

How about all of us who live outside areas grubhub even exists? Do we just never get /pizza? As a completionist this is really annoying. I even bought the cookbook half because I thought the emote would come with it based on all the other books having ingame rewards

[Bixillarla]

How about all of us who live outside areas grubhub even exists? Do we just never get /pizza? As a completionist this is really annoying. I even bought the cookbook half because I thought the emote would come with it based on all the other books having ingame rewards

They said it would be available by other means mostly like mogstation.

[ConcernedPerson]

They said it would be available by other means mostly like mogstation.

Even if they eventually do add it in the mogstation, I would not buy it. My spouse and I have already spent $91 (2 orders) in order to get this code. We didn't realize it was a scam/raffle. We never would have used Grubhub otherwise. I'm literally unwilling to pay a single cent more towards getting this pizza emote, and I personally hope it doesn't show up in the mogstore for years. If they put it in the mogstore now, after screwing over hundreds or maybe even thousands of players, for all I know, it would be like a whole jar of salt poured into the wound. (Sorry Yuyushuu. But let me tell you, you really lucked out not being able to partake in this scam.)

[Hashberry]

Even if they eventually do add it in the mogstation, I would not buy it. My spouse and I have already spent $91 (2 orders) in order to get this code. We didn't realize it was a scam/raffle. We never would have used Grubhub otherwise. I'm literally unwilling to pay a single cent more towards getting this pizza emote, and I personally hope it doesn't show up in the mogstore for years. If they put it in the mogstore now, after screwing over hundreds or maybe even thousands of players, for all I know, it would be like a whole jar of salt poured into the wound. (Sorry Yuyushuu. But let me tell you, you really lucked out not being able to partake in this scam.)

This. We also ordered twice trying to get this to work, and nothing. Tickets to SE only resulted in blaming Grubhub, and talking to them gets you nowhere fast. I think both parties severely dropped the ball on this one, and I'm incredibly disappointed. I'm rather new to FFXIV and this was my first promo experience. Not interested in participating in other. I can't justify buying this off the mogstation, if that's where it ends up, after wasting $ on grubhub orders I didn't want in the first place.

[Aethen]

What a scam... the terms and conditions clearly say 1st come, 1st served. I ordered on the very first day, minutes after the offer started, got the free delivery (which is the only proof I have that the promo code did get applied) and still haven't got anything. Yet people who ordered days later have got it, including a guy on reddit claiming they had got their 13/15 codes...

[SanuyeSunset]

I have had the same issue as well not receiving the code. I contacted Grubhub the day after, just to give some processing time. The chat rep said he would work on it right away and an email would be on its way. Disconnected from chat immediately on me after without me getting to say thank you.
Fast forward to today, still no code. Chatted with GrubHub again and the rep stated he would make an escalation ticket and it would take 2 weeks. I asked if he knew the reason behind the long wait time when that wasn't stated in any of the promotion details, he hung up the chat. I figured he had a disconnect issue so I said "Hello? I think it disconnect on us." 2 more reps immediately joined the queue and left as soon as they connected. As soon as I was about to close the app another rep joined and answered and stated many customers are having this issue and their teams are working on resolving it.

It also happened that I entered the code and it disappeared also.

[Minsue]

Still not got mine been trying to find how to contact grubhub anyone have a link?

[TMW001]

Still not got mine been trying to find how to contact grubhub anyone have a link?

There you go hopefuly you will have luck had to call and give them a complaint they told me to try and call them tomorrow I requested a ticket number just in case they try anything this whole thing was a hot mess and I don't blame SE since a lot of the fault is on Grubhub and their trash system.

https://grubhub.pissedconsumer.com/c...r-service.html

[EverQuest]

How about all of us who live outside areas grubhub even exists? Do we just never get /pizza? As a completionist this is really annoying. I even bought the cookbook half because I thought the emote would come with it based on all the other books having ingame rewards

Nope unless someone wants to sell the code