Quote Originally Posted by Yahallo View Post
I'm sorry but saying that the community shouldn't be understanding is just entitlement. At the very least Yoshi P and the dev team deserve our understanding as I am pretty sure they are not happy with the situation either.

I participated in WoW Legion's launch and remember the usual early expansion issues so I wouldn't say they solved the problem since 2014. Also, the issue only became severe when the 5.5 wave of WoW refugees appeared, that was the main point when FFXIV's population growth exceeded their expectations by an unprecedented margin and it happened this year in the summer. If the numbers were around their projected numbers, we would probably see another Shadowbringers level of launch. Furthermore, the current setup for the servers allowed for an incredibly smooth experience once you are in game. The main reason why queues are long is due to the number of people wanting to play exceeding the limit of each world, which is set at a specific limit to ensure the game runs smooth. Regardless of tricks like sharding and virtual machines, there is still a hardware limit.

The main issue people are stating are 2002's during queue. However, based on the explanation for it, where it is caused by network instaibility/packet loss which is related to the amount of network traffic, how someone's connection is routed by their ISP, etc. It sounds like a fundamental networking issue rather than a FFXIV specific problem. The only real solution is either waiting for less players or more hardware.

Furthermore, you had a chance to refund the Endwalker expansion, even if you only listened into the last announcement they made before Endwalker, you had a month to let your sub lapse. The Yoshi P and the FFXIV devs have gone well out of their way when you consider how most other games handle these type of situations.

Fact is, there are no practical solutions. I suspect this so called "fix" is just a bandage fix or is sacrificing some sort of server stability to try to accommodate additional people. Unless they were able to acquire the server hardware they needed somehow, I don't think much will change. We can look at the result of the last fix, where they just increased the capacity for the login queues. It honestly didn't really do much as the fundamental problems still existed with there being just too many people trying to login and not enough space in the game servers to accommodate everyone, thus people are stuck in the queue longer and there is such a large amount that it increases the chances of things like collisions.
Hahaha, calling me entitled w/e. There is nothing entitled about expecting a software as a service provider to provide the service they are selling. a 30 minute que is manageable. A 3 hour que is a complete failure and is essentially a non functional service. Legion launched in 2016. Shadowlands also launched during the pandemic, and despite having more people, did not have this issue. There is clearly a technical solution. Tech team knows they messed up, thats why our lodestone posts are 4 pages of random server error tweaks. No one cares about them fixing the 90000 error really, what they care about is adding server capacity so that we dont have to sit in que when something happens. There are a lot of hops between my computer and their servers, they cant stop interruptions from happening and the information they are posting is complete garbage/ window dressing. They know they messed up and thats why they posted before the wall even hit. I actually want to play this game, i dont mind personally paying the sub and waiting a few months but a lot of people are not in that position financially. Failing to this level at server provision, however, and then getting your customers to come apologize for you is a real feat. I dont have to persuade you, the reviews after a month or two of these ques will be merciless and they know it. They better figure something out soon. The current situation is untenable, and i dont think its going to start to bleed off until after christmas given the emergence of Omicron.