Extreme over correction in ToS? New ToS is going to kill pugging

[Sqwall]

This.
I sincerely don't understand how that's so difficult to get. Everyone makes mistakes but if you actually lend a hand by explaining what they're doing wrong and more importantly how to improve, then everyone wins.
The real issue is doing so without sounding like a jerk, that's what people seem to struggle with.
/shrug

This person gets it.

You don't have to be an A**hole to make people better. Sometimes explanation and encouragement go a long way.

[LittleImp]

-snip-

I've literally spent hundreds upon hundreds of hours teaching content in this game over the past 5 or so years. Most of the people making statements like this don't even really participate in the raiding community, or understand any of the social politics associated with it.

To be frank there are a lot of unstable people on this game; Unstable people don't take any form of advice well, they're driven by intense anxiety or paranoia to read false meanings into things, completely regardless of how it's phrased. I've seen people get upset because they felt the advice was phrased too nicely, and therefore must be condescending. People like this take being asked to leave, or being removed via a kick even worse, because it's usually a confirmation of some kind of self-fulfilling insecurity they have.

I almost never address anyone directly when it comes to mistakes, and put a big emphasis on positive reinforcement where it's due.
I have two strategies for pointing out mistakes. I try as hard as possible to never address anyone directly, because I don't think putting someone on the spot and turning the party against them is constructive in most cases. I either:

A.) Say something like "It looks like someone popped an orb there, moving like this can help avoid it"
or
B.) Ask "Did anyone see what went wrong there?" even if I know exactly what went wrong. Getting people to explain and work through what went wrong is usually constructive, and it gives the person an opportunity to admit fault, which is a very important quality for someone looking to become a competent raider.

Sometimes I even just disband parties outright because I feel bad about singling out someone and kicking them.

Although most of my experiences are overwhelmingly positive, I run into the occasional unstable person that doesn't take things well under any circumstances. I've had a guy sit outside my FC house for two days straight after I asked him to leave a clear party for a fight he openly admitted he didn't actually know. I've been stalked around by an ex-static mate and put on blast in various raiding discords because I kicked him from the static after he literally went berserk and started screaming in a voice call over a minor mistake someone else made, all caught on VOD.

It's extremely disheartening when people imply these types of things are entirely my fault, and that I should have somehow treated genuinely malicious people like this 'better' than I already did. Do you genuinely think people like this are above lodging petty reports against people they don't like? Some of these new policies can potentially lend legitimacy to some of the claims these people might make out of spite, which is why it's concerning.