Quote Originally Posted by Feidam View Post
Actually they did hear your concerns and criticisms. At the beginning of the letter they flat out told you no. So at this point it’ up to you to move on or accept it. Which you did per your post. Whether or not their decision is a good idea is a moot point now. They gave their answer. However, there are a lot of folks like the current healer decision.
The thing is NO, it is not a moot point anymore. This is a live service game. There is nothing wrong with continuing to give that criticism over and over again for a game you pay a subscription for, even if the answer was no by the developers. That's how live service games with the player base work. You tell the developers what you want. You don't STOP telling the developers what you want. You don't shut up about it ever.

Speaking from the DPS side, thats how we got what we wanted on more then one occasion. Dev team turns Bard into a mobile caster and when complaints come in stand their ground on it? The Bard players didn't just stop giving that feedback, they stuck with it and got their rework. A good portion of the Summoner player base have been PLEADING for pets and DoTs to be either removed outright or de-emphasized since literally ARR, and have stuck with that feedback through 4 different reworks on the job. And after 8 years that is finally happening.

That portion of the healer base that doesn't like that decision are still paying customers of this game. The developers have proven on numerous occasions they can and will reverse course on decisions they make if a player base gets vocal enough about it, even if there are those who like the current design. And that's how its supposed to work with a live service design.