Dark Knight Megathread

[Xtrasweettea]

Well i personally have hope for better changes bcs i belive in Yoship words when fun comes first, always listen to the playerbase and that kind of coments that works for any job with the sole exception of DRK and SCH.

This phrase, especially the bolded, is not what SE is saying when they say this. We are interpreting this incorrectly, bolded part mainly.

SE is always listening to us. They're not coming into the forums, Twitter, and Reddit and listening to us in those locations. They're listening to us all the time in the game.

Everything you do in that game is recorded and stored in multiple databases. There's multiple tables that are continuously updated with information. Information like: where you log in, where you log out, the time stamp you changing from one job to another, the job you queued for Leveling Roulette, all actions in combat, etc.

Every little thing is stored. This includes the current iLvl on the main hand for your DRK.

SE can query that data from across multiple tables to answer any question they can ask:

• "How many people did OS11 on September 18th of 2021?"
• "Give me the average usages of Circle of Scorn in Mayto this past month."
• "Give me the top three sources that people use to get Rock Salt."
• ETC.

They can also set Key Performance Indicators (KPIs) and use that same data to measure and report on those KPIs:

• OS11 needs to be completed by 10% of the playerbase by patch 6.0
• The average iLevel Main Hand for DNC should be a minimal of 500 and expected of 515 for 75% of DNCs by the last day of September.
• ETC.

So anything that meets or beats a KPI target is a success. I can guarantee they have KPIs for DRK.

• % of DRKs with iLevel growth targets
• % of DRKs that participated in Ultimates within Y period of time.
• Average time aggregate players are on DRK.
• ETC.

As long as those KPIs are met. SE considers it a success. They start "listening" to players when those KPI targets are not met. SE might look at the forums, Twitter, Reddit, etc. to help them with their root cause analysis (RCA). More-than-likely they will not though.

SE will go to Mr. Happy, Xenos, MTQ, etc. and look at those people and their audiences for help on the RCA. Asmongold, the new guy in town, who doesn't even know there was a HW DRK and a StB DRK will be looked at.

Not you, the random person on the forum. Not Shao32, who has played much longer than Asmongold and has a deep appreciation for DRK. SE will go to Asmongold because Asmongold's influence and audience can cause changes to the data on a much larger scale than you... or me... or anyone else here.

SE wants those targets met every cycle (monthly, daily, etc.). So any changes will come from people who can change the data.

If you want "improvement", there has to be enough KPIs not met over a long period of time in order for SE to do anything. You better hope that whoever SE goes to has the same idea of improvement that you do.

So, yes, SE is always listening to the players. It's just not the way most people think it means.