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Thread: Crysta expired

  1. #81
    Player
    Sotaris's Avatar
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    Meluwen Nobu
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    Lich
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    White Mage Lv 100
    Quote Originally Posted by Deceptus View Post
    If you pay money for digital currency it shouldn't expire. Period, end of story.

    Your money doesn't "expire" why should Crysta?
    Incentivise your customers to use it and buy more. It's obvious isn't?
    Crysta isn't a currency like your pounds, euros, dollars etc. It's a virtual made up coin and SE can most likely dictate how long until they "expire".
    (0)

  2. #82
    Player
    ACE135's Avatar
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    Minah Denma
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    Ragnarok
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    Archer Lv 100
    Quote Originally Posted by TalithaSolarien View Post
    Interesting, how do you make that ELV option appear ? I don't see it on my account page and from what I hear from a lot of my german friends they don't see that option either. It's a rather popular complaint here in Germany that you can't pay FF via ELV ...
    For me it's just there when I want to register a payment method in the Mogstation.
    (0)

  3. #83
    Player
    TalithaSolarien's Avatar
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    Apr 2018
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    Talitha Solarien
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    Odin
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    Bard Lv 100
    Quote Originally Posted by ACE135 View Post
    For me it's just there when I want to register a payment method in the Mogstation.
    wohoo ... I guess I see the reason why no ELV is offered: when I registered my SE account long ago (via PSN at that time) my country of origin was wrongly entered as "United Kingdom". And there is no obvious way to change that for the service account.

    Still does not really explain why SE doesn't offer SEPA withdraw service, that has to work even in (post Brexit) UK ...
    (1)

  4. #84
    Player Rinhi's Avatar
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    Dec 2020
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    Gridania
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    Rinh Neftereh
    World
    Excalibur
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    Monk Lv 90
    Quote Originally Posted by Imora View Post
    My PayPal account is also European so that might be an issue too. The problem comes from needing a "local" billing address.

    Unfortunately this is one place Blizzard got it right. I can pay for my NA wow stuff with an EU account no problem.
    so is my paypal account, the billing address shouldn't matter for this anyway
    maybe it's worth e-mailing SE support about this because that's a pretty weird issue

    for the record, these are the options I get, UK account like talitha
    (0)
    Last edited by Rinhi; 09-07-2021 at 07:39 PM.

  5. #85
    Player
    TalithaSolarien's Avatar
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    Talitha Solarien
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    Odin
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    Bard Lv 100
    Quote Originally Posted by Rinhi View Post
    so is my paypal account, the billing address shouldn't matter for this anyway
    maybe it's worth e-mailing SE support about this because that's a pretty weird issue

    for the record, these are the options I get, UK account like talitha
    It's most likely a historical remnant. The "ELV" system shown by ACE135 refers to "Elektronisches Lastschrift Verfahren" (direct withdrawal), a very German banking system very popular here. When the SEPA system was introduced Europe-wide (and yes, that still includes UK) it was supposed to be replaced by the SEPA withdrawal service. My guess it that SE only did implement the bare minimum and only activated that on German accounts. Which is bad as you can't change your county of registration, like ever ...
    (2)

  6. #86
    Player
    Imora's Avatar
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    May 2021
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    Imora Dal'syn
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    Phoenix
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    Quote Originally Posted by TalithaSolarien View Post
    wohoo ... I guess I see the reason why no ELV is offered: when I registered my SE account long ago (via PSN at that time) my country of origin was wrongly entered as "United Kingdom". And there is no obvious way to change that for the service account.

    Still does not really explain why SE doesn't offer SEPA withdraw service, that has to work even in (post Brexit) UK ...
    They won't change it.

    I couldn't change my other account either.
    (0)

  7. #87
    Player
    Imora's Avatar
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    Imora Dal'syn
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    Phoenix
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    Quote Originally Posted by TalithaSolarien View Post
    It's most likely a historical remnant. The "ELV" system shown by ACE135 refers to "Elektronisches Lastschrift Verfahren" (direct withdrawal), a very German banking system very popular here. When the SEPA system was introduced Europe-wide (and yes, that still includes UK) it was supposed to be replaced by the SEPA withdrawal service. My guess it that SE only did implement the bare minimum and only activated that on German accounts. Which is bad as you can't change your county of registration, like ever ...
    Which is bollocks.
    (0)

  8. #88
    Player
    shantani's Avatar
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    Mar 2019
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    12
    Character
    Nanjo Yoshino
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    Zodiark
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    Red Mage Lv 80
    Guys, I have received the reply from SE, they s said my money has gone and they will not give back the crysta
    (2)

  9. #89
    Player
    Larirawiel's Avatar
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    Feb 2019
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    Aldrassil
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    Larirawiel Caennalys
    World
    Shiva
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    White Mage Lv 100
    That's sad.

    Cheers
    (0)

  10. #90
    Player
    Sotaris's Avatar
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    Meluwen Nobu
    World
    Lich
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    White Mage Lv 100
    Quote Originally Posted by shantani View Post
    Guys, I have received the reply from SE, they s said my money has gone and they will not give back the crysta
    Kinda expected tbh
    (0)

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