Quote Originally Posted by Valkyrie_Lenneth View Post
A quick google finds this.

https://square-enix-games.com/en_EU/.../crysta/charge

EXPIRATION OF SQUARE ENIX CRYSTA
Square Enix Crysta remains valid for 2 years from the date they were purchased and expires* at the end of the final month. For example, if you purchased Crysta on May 10, 2017, it would expire on May 31, 2019.

* Please note that each Crysta purchase has its own expiry date.


You can try talking to customer service. I'm not sure why it has an expiration.
If you pay money for digital currency it shouldn't expire. Period, end of story.

Your money doesn't "expire" why should Crysta?