Crysta expired

[Naoki34]

Greetings. I got a email from SE saying my 9000 crysta has expired. Does anyone know is possible to get them back? I never heard such thing before. It is ridiculous as bank saving expired.

What an idea to buy crystals too...

[Imora]

I assume yes if it's a credit card (or a debit card that also functions as a cc), but I personally use paypal for it due to laziness

My PayPal account is also European so that might be an issue too. The problem comes from needing a "local" billing address.

Unfortunately this is one place Blizzard got it right. I can pay for my NA wow stuff with an EU account no problem.

[Rinhi]

My PayPal account is also European so that might be an issue too. The problem comes from needing a "local" billing address.

Unfortunately this is one place Blizzard got it right. I can pay for my NA wow stuff with an EU account no problem.

so is my paypal account, the billing address shouldn't matter for this anyway
maybe it's worth e-mailing SE support about this because that's a pretty weird issue

for the record, these are the options I get, UK account like talitha

[TalithaSolarien]

so is my paypal account, the billing address shouldn't matter for this anyway
maybe it's worth e-mailing SE support about this because that's a pretty weird issue

for the record, these are the options I get, UK account like talitha

It's most likely a historical remnant. The "ELV" system shown by ACE135 refers to "Elektronisches Lastschrift Verfahren" (direct withdrawal), a very German banking system very popular here. When the SEPA system was introduced Europe-wide (and yes, that still includes UK) it was supposed to be replaced by the SEPA withdrawal service. My guess it that SE only did implement the bare minimum and only activated that on German accounts. Which is bad as you can't change your county of registration, like ever ...

[Imora]

wohoo ... I guess I see the reason why no ELV is offered: when I registered my SE account long ago (via PSN at that time) my country of origin was wrongly entered as "United Kingdom". And there is no obvious way to change that for the service account.

Still does not really explain why SE doesn't offer SEPA withdraw service, that has to work even in (post Brexit) UK ...

They won't change it.

I couldn't change my other account either.

[Imora]

It's most likely a historical remnant. The "ELV" system shown by ACE135 refers to "Elektronisches Lastschrift Verfahren" (direct withdrawal), a very German banking system very popular here. When the SEPA system was introduced Europe-wide (and yes, that still includes UK) it was supposed to be replaced by the SEPA withdrawal service. My guess it that SE only did implement the bare minimum and only activated that on German accounts. Which is bad as you can't change your county of registration, like ever ...

Which is bollocks.

[shantani]

Guys, I have received the reply from SE, they s said my money has gone and they will not give back the crysta

[Sotaris]

Guys, I have received the reply from SE, they s said my money has gone and they will not give back the crysta

Kinda expected tbh

[Larirawiel]

That's sad.

Cheers

[shantani]

Do you guys ever know how hard to find that hiding crysta page? How many of you have ever heard that crysta can expire?

I feel cheated and betrayed. I have played this game for more than 10000 hours since the beta test. I had 5billion Gil and almost every mog station stuffs. I never stopped subscription. But this, this made me feel sick and broken my last faith in this game. Its time to stop play this selfish game. Welcome to inherit my Mist 5-5 and Shiro 5-30 on Zodiark after 45 days.

Nanjo Yoshino and Arthur Rivendell here