In that case, just delete everything that is unpopular. I don't want to see the game held back by a minority of players. Might as well make Roe's short and skinny and delete Hrothgars entirely. And also stop making the masculine hair that you crave.

I'm sure that would be a popular feature, considering a majority of this game is female characters and want long hair. Oh, also just remove savages and put more of that development time into Gold Saucer/crafting. Since more people engage in that.
Also, WoW did not change the basics of the race. Trolls still had two toes (despite the feet being unpopular) and warts on the face, worgen still had no tails, there is still no human skin tone options for goblins, and Kul Tirans are still only fat (granted none of the allied races have been touched but people reeee about Kul Tirans always)... PSO2 has also not changed their races at all, so I'm unsure where this plays into it.