They've completely removed the collector's box/edition from the NA store. You can't even see what it was anymore. Like as if it never existed.
Really bad practice if you ask me, and extremely poor decision making on behalf of SE on the way they handled the whole CE edition. They haven't even acknowledged the HIGH demand for it, or addressed anything about it..... very poor PR.....
Yeah, I noticed this as well. Even if you have it pre-ordered and try to check the page from your account it is not showing. Odd to say the least. Anyone know the status on other regions' stores?They've completely removed the collector's box/edition from the NA store. You can't even see what it was anymore. Like as if it never existed.
Really bad practice if you ask me, and extremely poor decision making on behalf of SE on the way they handled the whole CE edition. They haven't even acknowledged the HIGH demand for it, or addressed anything about it..... very poor PR.....
EU is the same, not to mention all the people who did order within the first 10 minutes had there orders messed up and wont be getting anything... Scalefast/SE really screwed the pooch on this one. Hope they speak up soon about what they're doing, rather than some terrible email that just blames the customer and doesn't even acknowledge the issue that happened.
Thank you for your interest in the FINAL FANTASY XIV: Endwalker Collector’s Edition.
As you were informed during the order process, at the time your order was placed, the FINAL FANTASY XIV: Endwalker Collector’s Edition was unfortunately already out of stock. However, your interest in the product has been registered and your order is currently pending.
In the event that additional stock becomes available as a result of any cancellations, pending orders will be confirmed, based on the time in which they completed their order on Saturday 15 May.
If stock becomes available and your order is processed as a result, you will receive a pre-order confirmation email outlining the next steps.
Please note that you will not be charged immediately when your order is confirmed; you will be notified via email several weeks before your account is due to be debited.
If you have any questions, please get in touch with the SQUARE ENIX STORE Support Team.
Yep, it's just gone. It's also a little worrying that even people who ordered can't see some archived page or something. They definitely screwed up on this one.They've completely removed the collector's box/edition from the NA store. You can't even see what it was anymore. Like as if it never existed.
Really bad practice if you ask me, and extremely poor decision making on behalf of SE on the way they handled the whole CE edition. They haven't even acknowledged the HIGH demand for it, or addressed anything about it..... very poor PR.....
I'm upset that I can't get the box on this one. I was out camping, so I didn't have the ability to get it. : (
Even people watching the Fan Fest stream couldn't get it. For NA, they randomly decided to make them available at 1am so they weren't available when announced on the stream, the store crashed so people couldn't get in, and then they were gone in no time when it finally was available again. EU they did announce the time for availability but they sold out just as quick. So don't feel too bad that you weren't here because you may have just ended up like so many of us.
I started spamming refresh on the site the moment they said "might want to get it now" or something along those lines. It was at that point the site crashed due to heavy traffic. I know this to be true because I was checking it pretty regularly prior to the live announcement, and things were running just fine. I tried again an hour later on a whim and was able to get in, but when I went to check out I was like, #61,000 and some change in line. Never seen a queue that long. I was one of the lucky ones, but it was a crap show at best. They really should have handled this way better. Never had a problem ordering a CE from them before this one. I get that things are...intense globally but they clearly did not prepare enough for this.Even people watching the Fan Fest stream couldn't get it. For NA, they randomly decided to make them available at 1am so they weren't available when announced on the stream, the store crashed so people couldn't get in, and then they were gone in no time when it finally was available again. EU they did announce the time for availability but they sold out just as quick. So don't feel too bad that you weren't here because you may have just ended up like so many of us.
I realize it's a bit of a necro, but this is pertinent information.
https://gamerescape.com/2021/06/07/f...ctors-edition/
There will not be any further waves/releases of physical CEs. Everyone who missed out because of the time of release (such as east coast NA) will have no other chances of getting this from Square-Enix.
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