Quote Originally Posted by Vahlnir View Post
Yeah, I noticed this as well. Even if you have it pre-ordered and try to check the page from your account it is not showing. Odd to say the least. Anyone know the status on other regions' stores?
EU is the same, not to mention all the people who did order within the first 10 minutes had there orders messed up and wont be getting anything... Scalefast/SE really screwed the pooch on this one. Hope they speak up soon about what they're doing, rather than some terrible email that just blames the customer and doesn't even acknowledge the issue that happened.

Thank you for your interest in the FINAL FANTASY XIV: Endwalker Collector’s Edition.

As you were informed during the order process, at the time your order was placed, the FINAL FANTASY XIV: Endwalker Collector’s Edition was unfortunately already out of stock. However, your interest in the product has been registered and your order is currently pending.

In the event that additional stock becomes available as a result of any cancellations, pending orders will be confirmed, based on the time in which they completed their order on Saturday 15 May.

If stock becomes available and your order is processed as a result, you will receive a pre-order confirmation email outlining the next steps.

Please note that you will not be charged immediately when your order is confirmed; you will be notified via email several weeks before your account is due to be debited.

If you have any questions, please get in touch with the SQUARE ENIX STORE Support Team.