SE's inability to protect players from stalking/harassment

[Veliaire]

Yes, I hope to catch their attention to fix an issue, not slap my stalker. It's very clear that wasnt going to happen, so absolutely I came to the forums to advocate for prevention. If SE cant take something as serious as in-game to irl stalking seriously, then they really need to make some changes. 100% I do not think anyone should have to change the way they play a game because of someones actions. Especially if they did try to avoid this person by blacklisting and name changing.
I really dont have to explain my thought process on this to you though; you're free to disagree and Im always up for a debate but I stand firm on this.

There is no issue. There is only you being upset that someone is simply existing in your space. If you don't like dealing with other people in an MMORPG, you are playing the wrong game.

[Tuska]

I cant help but wonder if the people who are against this thread are people who abuse the current system and are scared to lose it. If youre not being stalked or harassed, I fail to see how prevention tactics will change game play for you-that is unless youre the one who abuses the system.

No, even if my choices were watch grass grow or follow some sensitive weirdo around in game, I'd rather watch grass grow. You can think something is ridiculous and not have anything to do with any of it. If there was actual harassment, I'd be 100% against it and would help anyone trying to get whatever changed.

The matter of the fact is, someone's controllable pixels staring at your controllable pixels isn't harassment. The fact you let something like that upset you to the point of sending in over 100 tickets says more about you than these "e-stalkers". Things should only matter when doxxing is involved.

If SE cant take something as serious as in-game to irl stalking seriously, then they really need to make some changes.

You need to learn what scope is and what companies can and can not do. As someone that's also worked in support, there is this thing called "scope" meaning the area of things the company can cover. If someone "stalked" you in game and then showed up to your home, once it goes irl it's out of their scope. At that point, if it's that serious cops should be called and they will handle it, however they will probably tell you to stop playing the game or make an entirely new account/character, which you seem to be against so it's apparently not that bad.

However once things go IRL, SE has no rights, authorities, etc to deal with that issue, that's, again, out of their scope. No amount of harassing SE with tickets is going to change that.

[Veliaire]

Clearly you missed the part where this stalking was not just in-game. My friend blocked this other person on all platforms and they showed up at their front door in another state two days later- but Im not supposed to be concerned about this person to then come back and stalk me, even just in-game? This went beyond ffxiv and they did nothing in-game to prevent it still-their response was just to call local authorities. It wasnt just petty stalking.

How is what a person does on their own time Square Enix's problem? Why should the support staff be punished with over 100 tickets because of what someone does IRL?? If its a problem then have your friend call the cops. Don't punish Square Enix and all of us with your complaints.

[AiUsagi]

How is what a person does on their own time Square Enix's problem? Why should the support staff be punished with over 100 tickets because of what someone does IRL?? If its a problem then have your friend call the cops. Don't punish Square Enix and all of us with your complaints.

Again, I see you're a little off topic. Let me redirect you. The point of this thread is to discuss preventative measures, not your opinions and critiques on how I chose to protect myself while being harassed. So please, stay on topic and politely state your opinion regarding the idea of changes being made to the game. Thank you.

[AiUsagi]

No, even if my choices were watch grass grow or follow some sensitive weirdo around in game, I'd rather watch grass grow. You can think something is ridiculous and not have anything to do with any of it. If there was actual harassment, I'd be 100% against it and would help anyone trying to get whatever changed.

The matter of the fact is, someone's controllable pixels staring at your controllable pixels isn't harassment. The fact you let something like that upset you to the point of sending in over 100 tickets says more about you than these "e-stalkers". Things should only matter when doxxing is involved.



You need to learn what scope is and what companies can and can not do. As someone that's also worked in support, there is this thing called "scope" meaning the area of things the company can cover. If someone "stalked" you in game and then showed up to your home, once it goes irl it's out of their scope. At that point, if it's that serious cops should be called and they will handle it, however they will probably tell you to stop playing the game or make an entirely new account/character, which you seem to be against so it's apparently not that bad.

However once things go IRL, SE has no rights, authorities, etc to deal with that issue, that's, again, out of their scope. No amount of harassing SE with tickets is going to change that.

I'll say it again because I see you're a little off topic. Let me redirect you. The point of this thread is to discuss preventative measures, not your opinions and critiques on how I chose to protect myself while being harassed. So please, stay on topic and politely state your opinion regarding the idea of changes being made to the game. Thank you.

[Tuska]

I'll say it again because I see you're a little off topic. Let me redirect you. The point of this thread is to discuss preventative measures, not your opinions and critiques on how I chose to protect myself while being harassed. So please, stay on topic and politely state your opinion regarding the idea of changes being made to the game. Thank you.

But it IS on topic. You're saying you're being stalked in game and that your friend is being stalked in game so you sent in 100+ tickets and are scared something with go offline. I'm saying there's no preventative measures SE can do to stop that. Online security is in YOUR hands, not SE. SE steps in when it's preventing game play, someone's character near yours is not preventing game play. IRL/Offline actions are what you go to the actual police for, not SE.

[AiUsagi]

But it IS on topic. You're saying you're being stalked in game and that your friend is being stalked in game so you sent in 100+ tickets and are scared something with go offline. I'm saying there's no preventative measures SE can do to stop that. Online security is in YOUR hands, not SE. SE steps in when it's preventing game play, someone's character near yours is not preventing game play. IRL/Offline actions are what you go to the actual police for.

Thank you for your response, have a nice day. (:

[Veliaire]

Again, I see you're a little off topic. Let me redirect you. The point of this thread is to discuss preventative measures, not your opinions and critiques on how I chose to protect myself while being harassed. So please, stay on topic and politely state your opinion regarding the idea of changes being made to the game. Thank you.

The point of this thread is to kick up a stink about how you feel harassed (even though there is no real evidence of it) and why Square Enix needs to act quickly about an issue literally nobody else but you is experiencing. Lets not kid ourselves here.

The truth of the matter is that Square Enix does a great deal to protect players from harassment. You literally do not have to hear from anyone you don't want to. If someone circumvents a blacklist and contacts you by chat with another alt, they are quickly dealt with. Your problem is that another person simply chooses to exist in your space. That is not a real problem. You are not being harassed... and it could be argued that sending over 100 reports over such a short period of time can be considered harassment.

[AiUsagi]

The point of this thread is to kick up a stink about how you feel harassed (even though there is no real evidence of it) and why Square Enix needs to act quickly about an issue literally nobody else but you is experiencing. Lets not kid ourselves here.

The truth of the matter is that Square Enix does a great deal to protect players from harassment. You literally do not have to hear from anyone you don't want to. If someone circumvents a blacklist and contacts you by chat with another alt, they are quickly dealt with. Your problem is that another person simply chooses to exist in your space. That is not a real problem. You are not being harassed... and it could be argued that sending over 100 reports over such a short period of time can be considered harassment.

Thank you for your response, have a nice day. (:

[Magnedeus]

See how she's responding with the same bot like response every time she's called out? Because she has no rebuttal for being found out that this is nothing but a joke for the sake of trolling. And as I previously stated, there is no stalker.