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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    Thee_Freshness, I do apologize for for the delay in our response. Does the crash happen when there are other programs running in the background? If so could you try disabling them (along with any overlays).

    If you have not done so already, could you do a clean boot? Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  2. #2
    Player
    Thee_Freshness's Avatar
    Join Date
    Nov 2019
    Posts
    20
    Character
    Quta'wo Qhonda
    World
    Goblin
    Main Class
    Conjurer Lv 80
    Thank you for the responses. I have updated my graphics drivers and I have performed a clean boot, but I am still having this issue. It is worth noting that this is the only application where I have this error, so it seems to be restricted only to FFXIV as other apps use DX11 as well. Any ideas or anything I can do to assist with troubleshooting?
    (0)

  3. #3
    Player
    Thee_Freshness's Avatar
    Join Date
    Nov 2019
    Posts
    20
    Character
    Quta'wo Qhonda
    World
    Goblin
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Dynratygus View Post
    Good morning and thank you for the reply.

    Thee_Freshness, I do apologize for for the delay in our response. Does the crash happen when there are other programs running in the background? If so could you try disabling them (along with any overlays).

    If you have not done so already, could you do a clean boot? Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    Just downloaded the new patch and I'm still seeing the same error.
    (0)