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  1. 11-27-2019 08:21 PM #1
    kkl4261
    Player
    kkl4261's Avatar
    Join Date
    Nov 2019
    Posts
    1
    Character
    Ulfric Fury
    World
    Typhon
    Main Class
    Dragoon Lv 63

    Random disconnection in dungeons

    Recently, I have been experiencing disconnection to FF14 server solely in dungeons.
    I can still connect to other website so it's only a thing with FF14.
    Today, I disconnected again and relaunched the launcher immediately. I found out that I cannot even connect to the launcher, or even lodestone website. However, I can still connect to FB/Youtube,or just any othr sites.
    This started to happen in 24/11. I am not sure if it is a region-exclusive issue. I live in HK and I have spoken to a few friends residing in HK and they have all experienced the same issue these few days. But when I talked to friends in Taiwan and Japan, none of them has encountered disconnection.
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  2. 11-28-2019 04:49 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for visiting the Final Fantasy XIV Technical Support Forums.

    Are you connected to the router directly to the router or are you using WiFi? Is the Final Fantasy XIV application allowed through the fire wall?


    Thank you for visiting the Final Fantasy Technical Support Forums.
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