Dear Square Enix...

[Fiosha_Maureiba]

Also, are you using a choice under Debit or one under Credit?

[Sigul]

Uhh, Mmm I think under debit

[LazyBarakat]

sometime i feel that i have to call and have a fight with them, it's been more than one week now to unlock my account and still they didn't do anything.

[HiPotion]

we cannot edit our address, the only way is to create new account and start from lvl 1, no way i will do that

Yes you can, in the payment step you can put ANY address, im in your region too but in C&B i put UK address

[ShellQ8]

I'm sorry you had to face the same lame problem as many of us, my friend. Right now players from: "Middle East, South America, East Asia and a few more counties.." cannot find a way to pay other than C&B, which has it's own problems.

It's been 2 weeks since they announced that they're working on a new payment method. And I doubt it will come any time sooner.

I'm not trying to discourage you, but this is what I, my friends and so many people ended up with, here's the cold hard truth:

SE won't care that you cannot play, and they won't add a new payment method either way. They'd rather work on some huge retarded mount for the time being.

Do you want to play? Forget about your current account, buy a US FFXIV CD Key from any online store, and start a new US account..

Yeah I know it sucks, but it's the only way.

And don't worry, you'll get all classes to 50, finish all fights and complete all achievements before this problem is solved.

[Eyn]

And don't worry, you'll get all classes to 50, finish all fights and complete all achievements before this problem is solved.

lmao, cant deny that!

[LazyBarakat]

Yes you can, in the payment step you can put ANY address, im in your region too but in C&B i put UK address

that's for C&B you are talking about, changing the address in C&B account will not help us, what we want is to change the address for SE account so we can use crysta to pay, our SE account is the one that we cannot change.

[Sigul]

Why should we even do that? changing our addresses in our SE account or even getting a new one just to play, buy another game for that? SE should just add at least one god damn payment option, that's all what we ask for...

[Mychael]

I'm sorry you had to face the same lame problem as many of us, my friend. Right now players from: "Middle East, South America, East Asia and a few more counties.." cannot find a way to pay other than C&B, which has it's own problems.

It's been 2 weeks since they announced that they're working on a new payment method. And I doubt it will come any time sooner.

I'm not trying to discourage you, but this is what I, my friends and so many people ended up with, here's the cold hard truth:

SE won't care that you cannot play, and they won't add a new payment method either way. They'd rather work on some huge retarded mount for the time being.

Do you want to play? Forget about your current account, buy a US FFXIV CD Key from any online store, and start a new US account..

Yeah I know it sucks, but it's the only way.

And don't worry, you'll get all classes to 50, finish all fights and complete all achievements before this problem is solved.

Um. From what source did you learn/decide that the same team that models NPCs (here referring to the addition of a carpet to the head of a monster that hasn't changed much since XI), or animates (here referring to adding a character sitting on top of the already-existing goobbue running motions) would be the ones working out the contracts or legalities of payment systems?

Some people amaze me.
A: "What do you do?"
B: "I am a graphic designer who also negotiates contracts for a huge company's billing options."
A: "Wow."
B: "Yeah. I have an MBA, a international law degree with extensive experience in Japanese, KSA, USA, UK, and several other countries' systems, a graphics design degree, and I learned 3D animation in my spare time."

Because all of Square Enix's employees are like that, I'm sure.

Why should we even do that? changing our addresses in our SE account or even getting a new one just to play, buy another game for that? SE should just add at least one god damn payment option, that's all what we ask for...

^What Sigul said. This isn't an issue where work-arounds are appropriate. Having to forge an address shouldn't even come to mind. A fix is needed. At the same time, a huge deal like this consists of a LOT more than Squeenix registering a PayPal account. There are a lot of steps in the process and I can assume that there was a d@mned good reason they chose C&B over collecting their own money or a more popular company. I'm guessing they regret that decision now, but it's not something they can fix over the phone.

[ShellQ8]

Why should we even do that? changing our addresses in our SE account or even getting a new one just to play, buy another game for that? SE should just add at least one god damn payment option, that's all what we ask for...

I know how you feel, I'm just telling you what everyone ended up telling me. And what most people did, I didn't actually make a new account myself and I don't intend to, even though my friends started forming 1~50 PL parties for the people who were forced to start over.
And I'm sorry that you got stuck in the same frustrating situation.

Um. From what source did you learn/decide that the same team that models NPCs (here referring to the addition of a carpet to the head of a monster that hasn't changed much since XI), or animates (here referring to adding a character sitting on top of the already-existing goobbue running motions) would be the ones working out the contracts or legalities of payment systems?

Some people amaze me.
A: "What do you do?"
B: "I am a graphic designer who also negotiates contracts for a huge company's billing options."
A: "Wow."
B: "Yeah. I have an MBA, a international law degree with extensive experience in Japanese, KSA, USA, UK, and several other countries' systems, a graphics design degree, and I learned 3D animation in my spare time."

Because all of Square Enix's employees are like that, I'm sure.

I'll admit that what I said was out of anger from checking lodestone everyday for 2 weeks waiting for a new post regarding something as serious as "Allowing players to PAY" yet ending up finding a new post about some temprary mount that I probably won't have the chance to see for myself.

But my point is valid. Shouldn't they focus on payment first? On the first step of getting players into the game. How the hell are we supposed to enjoy the mount if we can't even log in!

Obviously it's not a priority, and don't tell me "It's only been 2 weeks." It's been over a year.

We all thought that one of the main reasons for the "Free Trial" was to give SE the time to bring us new payment methods, to make this problem disappear. Yet..
(Payment issues)--------------FREE TRIAL------------>(Back to the same Payment issues)

Now I don't really see a point of the free trial. If I had known, I wouldn't have wasted my time, what's the point of playing all these months if my account is going to be closed without giving me a choice?

So, tell me, which "team" should I blame? And do they work for SE?
Keep getting "amazed" my friend, I wouldn't be surprised.