Dear Square Enix...

[wanderingwolfzero]

that's nice dear, If you would like to make a call, please press 1 and dial again, if you are experiencing technical difficulties, we strongly advise you to please press one and dial again.
have a nice day.
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.....
.......
that's nice dear, If you would like to make a call, please press 1 and dial again, if you are experiencing technical difficulties, we strongly advise you to please press one and dial again.
have really a nice day.
....
.....
so about like that right? in all seriousness, that's what they keep doing to you?
sux to be you tiger but these guys aren't going to relent just because you keep poking their automated homo-sapien-sapiens like you've been doing.
still its really insulting that they can't make an exception for a country without a full postal code.
ganbatte kudasai my friend but this might take you a while.
(hope I spelled that right.

[Fiosha_Maureiba]

editing...

[Sigul]

Thanks to the positive posts so far, as for the others, I've already tried everything, contacted SE support by phone and mail, contacted C&B by mail and phone, I got no answer no help, as Sephrick said, I hit a wall, I got no solution, I'm stuck right now, SE is not helping out by adding another method for payment, nor C&B are willing to change the policy for registration so I can register.

Fiosha, I asked my friends and none were able to use C&B as they couldn't register.

As I said, I'm not here to argue with people, I'm here to tell my story to the public so those with the same as my problem supports me here so something might actually be done when it goes public, you do not have to post, you do not have to argue with me nor I want to argue with anyone.

[Fiosha_Maureiba]

I know this is against SE policy, but would you be open to a remote session / LogMeIn session using their text-chat services.

Rereading now that I'm at a "safer" place.

[Fiosha_Maureiba]

Just to get some further clarification.

You're unable to create a ClickAndBuy account at all, because it wants a street address over a P.O. box.?

Will Click and Buy let you get to the payment screen after going through the process or it won't even let you finish entering in your address information?

[Sigul]

I know this is against SE policy, but would you be open to a remote session / LogMeIn session using their text-chat services.

Rereading now that I'm at a "safer" place.

Can you explain more, didn't get this, but if its as understand, I doubt it.

Just to get some further clarification.

You're unable to create a ClickAndBuy account at all, because it wants a street address over a P.O. box.?

Will Click and Buy let you get to the payment screen after going through the process or it won't even let you finish entering in your address information?

Well, the main problem is, I cannot finish registration, cause it asks for a street address, which we do not have in Saudi, thus, I cannot go any further.

[Fiosha_Maureiba]

Can you explain more, didn't get this, but if its as understand, I doubt it.

Well, the main problem is, I cannot finish registration, cause it asks for a street address, which we do not have in Saudi, thus, I cannot go any further.

SE may frown upon the exchange of personal identifiable contact information using their forums.

If I or another were to remote into your computer using these forums to facilitate the action, I may get more than a slap on the wrist even if my intentions are well.

Is there a street name that's nearby?
Nasseriya Street is for the street
skip the Street No. field
and for the Address suffix, slap the PO Box 55937 for record purposes?

[Coglin]

Well, the main problem is, I cannot finish registration, cause it asks for a street address, which we do not have in Saudi, thus, I cannot go any further.

So how does everyone differentiate one door from another on a particular street, if there is no number or letter associated with each location on the street?

I feel bad for all these folks having payment issues And SE does little to nothing to help....

I can agree with feeling bad for people, but your claim about SE doing nothing to help is off base. They already said they were initiating other manners to pay that would most likely solve issues like this.

I understand its hip an cool and all to bash SE and FFXIV, and clearly your a bandwagon kind of person. But I consider taking the time to add new payment methods as taking steps to help.

[Babydoll]

So how does everyone differentiate one door from another on a particular street, if there is no number or letter associated with each location on the street?




I can agree with feeling bad for people, but your claim about SE doing nothing to help is off base. They already said they were initiating other manners to pay that would most likely solve issues like this.

I understand its hip an cool and all to bash SE and FFXIV, and clearly your a bandwagon kind of person. But I consider taking the time to add new payment methods as taking steps to help.

Lol you know nothing about me. And yeah..when they have had over 22 months to fix the payment issue I think I am entitled to be a bit dissapointed with SE. I never stated I hate them, that they suck etc etc. I am not bashing SE, simply stating a fact. At this time people are still having problems paying and when they call their customer service they basically get told "sorry talk to click n buy" so yeah, I would definatley say that is not attempted to help their customer!

No one can tell me how to feel, least of all you. If I am dissapointed in SE customer service I can very well be! Thank you

[Coglin]

Lol you know nothing about me. And yeah..when they have had over 22 months to fix the payment issue I think I am entitled to be a bit dissapointed with SE. I never stated I hate them, that they suck etc etc. I am not bashing SE, simply stating a fact. At this time people are still having problems paying and when they call their customer service they basically get told "sorry talk to click n buy" so yeah, I would definatley say that is not attempted to help their customer!

No one can tell me how to feel, least of all you. If I am dissapointed in SE customer service I can very well be! Thank you

Don't read to well do you. You specifically stated:

And SE does little to nothing to help...

I replied "your claim about SE doing nothing to help is off base. They already said they were initiating other manners to pay that would most likely solve issues like this.".

In what moronic thought process do you derive that I claimed you hate SE or said they suck? How is SE supposed to help anyone with C&B? You do realize these are 2 different companies right? One is a software devlopment company the other is an E-payment online service provider. Your post was fine untill you make claims like "SE is doing nothing to help" when they clearly stated they are working to add more payment option. its your blatent lie that discredits you, not me. Just because there steps to help are not instant gratification style imediate, doesn't make them less valid or factual.

Your mentality here is like calling Ford because you were driving a ford when your bridgestone tire blows out. then getting angry with Ford because they can"t assist you.