There seems to be an assumption or expectation that people should go online to read guides and stuff, and many people don't do that, a lot don't even know they exist...they just play the game, and have nothing to do with the game outside of the time they press "play" and "exit game".

I've played on and off with the same people since EQ1, some 20 years ago across various games, and to this day I know some who have never read a guide for their class, or guide for dungeons or raids. The most they've done is get add-ons, or read up on where a piece of gear drops. For the most part they just play the game and enjoy figuring out stuff on their own, which part of the fun for them. I respect that, even if sometimes it's frustrating.

The thing is, we cannot expect all the people to play the game the same way, to put the same effort into. There's different people who enjoy different things, or course it's frustrating sometimes because we're all thrown in together.

At the end of the day, if you solo queue for duties, or don't have a pre-made group then the reality is that you should be ready for this and accept it. If you're not, then you're probably going to have a very bad time for a very long time because it's not going to change EVER.

When I queue solo for a dungeons, I fully prepared to die a few times learning fights if someone is new, or that the dungeon might take 30-40 minutes instead of a quick 20 because of new or bad players. I find myself having a much better experience if I don't go in expecting a perfect run all the time, much less stressful too.