Quote Originally Posted by SamSmoot View Post
I constantly report them in the cities, but it's a futile effort. The same ones have been spamming the same URL for months now. They really need some automatic blocking, using players to recognize the posts.
Say, 100 players report RMT posts, software compares them, and finds 50+ with the same string, such as "Xgold.com", or "Safe & easy gil sales", then block everything that contains that matching string. This would force the sellers to keep changing their ads, until they run out of ways to say what they want.
Right now, they just ban the account, and it's back 5 minutes later on anew account, running the exact same ads.
Yes, they need to have a reasonable chat log monitor put in place. They could have it automatic on a separate server that queues these messages. They could use machine learning and anything that seems suspicious can be brought to a GM's attention automatically and they could spot ban them. They don't even need to design the system themselves, they could just buy existing software that yes, exist today to do this.

They would just need to have a lot of logs say, 10000 spam entries and 10000 non-spam entries and they could train the A.I. on that. There would be a % of failure but it learns through failure and success and because a GM would review the potential spammy message, no "good" accounts will be banned by accident. It's really not hard to implement. If done from scratch it would take maybe 2 weeks to do by a single developer.