maybe...people are ok with new Ranged-DPS and new Races (Genderlocked)

[Anesteria]

If you like it that's fine.

But this:

Shadowbringers is a new product created by SE, with 2 new races, and 2 new jobs. If you dont like what they have created, you can complain about it or just you dont buy it...its up to you...

Is apparently "blackmail" to some people, and it's something that should not be done.
While others think that a company would be way too holy to be criticised, and dismisses those who would pick this option by essentially saying "get lost the community will be better without you".

Being able to like it is fine, and it's not something people were stopping you from doing at gunpoint.
After all there are people who would accept Selena Gomez as a boss in FFXIV without batting an eye.

But bad decisions are free to be criticised and should be put up to scrutiny. That's all there is.

Especially since it's been a series of badly justified decisions.