SE is Square Enix, under UK law it's SE's responsibility to get what you ordered to you and as they hire the courier it is there responsibly to manage them.I'm sorry I'm new this game what does SE stand for? I'm sorry about that, I assume Standard Edition?
Also, this is not a matter for Square Enix to handle. This is between you and the post office. I'm not a lawyer but as soon as Sqaure Enix sent the package that package is no longer their responsibility and is now responsibility of the postal service. So, for example, suppose you buy a watch at a store. On your way back to your car someone mugs you for the watch. You cannot return to the store and ask for another watch.
I'm America but we are also a common law country so our legal system is similar.
Last edited by jameseoakes; 12-13-2018 at 10:43 PM.
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