Say NO to Click and Buy

[SilvertearRen]

I've been trying to have my CC info removed from ClickandBuy, and they aren't replying to my contacts! I may have to actually REPLACE my damn credit card for the second time in a year because of this stupidity.

Thanks a lot, Square Enix! No FFXI subscription from me!

[VisionHolder]

I second this. Before the game becomes pay-to-play, we need a better payment system that does not involve this company.

[SilvertearRen]

Random question: Why hasn't ClickandBuy been razed to the ground in the riots? At least, it would have been a legitimate target.

[Ferth]

POL had some bizarre issues too... Mainly that it scheduled payment on their static schedule, not a 30 day recurring charge based on the date you started payment. So if you started in the middle of the month, you'd pay for that full month, and then get charged when the static payment date happened, effectively bilking you out of 15 days of service. And then late fees and charges were obnoxious and unnecessary.

But yeah... Click and buy is... sketchy... and Crysta is a huge hassle.

But what really worries me is how SE is completely refusing to acknowledge any of the numerous complaints about it on this forum and the forums for FFXI.

[Niyariko]

I think this thread need a bump since they have yet to improve payment options and still sticking with clickandbuy for auto payment now that they've decided in charging us.

We need direct credit card payment to square enix just like whats available to the Japanese region for both FFXIV and FFXI.
I wanna give you my money SE, please give me an easy way to do so, thank you.

[Lienn]

I support OP's feedback! GTFO C&B!

[Darkrose]

That's only if there is money in the account.

That said, I agree click and buy sucks. Why would they contract with a non-US company to collect their US payments in the first place?

At least it's easy to close your click and buy account (just log in and go to settings > close account. You must wait 7 days after turning off payment authorization for the SE account management system before you can close the account however)

They actually keep your information there forever. It does not get deleted. Last time I try to Cancel a ClickNBuy account because when I try sign up it say the email is already in use, so I know I have make a ClickNBuy account before but can't remember my account. I email them numerous time tell them to Cancel it so I can create a new one. They say just not use it. They will keep your information forever. When I ask why, they say "Security Reason." I was worried about this since they will alway have your credit card and address information with them all the time even you don't use their services anymore.

Just a head up for anyone who sign up with them. If don't believe me you can email or call them up and ask them about it. Or try Cancel then use that same email or credit card, it will say it is already in use...Yikes!

[Atoli]

We need direct credit card payment to square enix just like whats available to the Japanese region for both FFXIV and FFXI.

Calm down, they already said you'll get direct credit card payment with the new payment options.
No PayPal though T__T

@Darkrose
You have to write a letter(not email, a real one) to them to get your information deleted within a few weeks.

[Niyariko]

Calm down, they already said you'll get direct credit card payment with the new payment options.
No PayPal though T__T

@Darkrose
You have to write a letter(not email, a real one) to them to get your information deleted within a few weeks.

I'm sorry if I missed anything, but where did you read they will accept direct payment from CC?
can you please give me the link to that post? Thx in advance.

[Intense]

I agree Click and Buy is the worst service ever. Also, they charge about 7 cents on the dollar for exchange rate, I mean that is ridiculous. Charge me in USD and let my credit card company charge me the 2.5cents. Screw you click and buy.