Are the developers of XIV out of touch?

[Penthea]

See above - this is also false. They admit to stuff like this all the time.

Then this is new. This was not my experience of Blizzard in my ten years of WoW before I quit.

My point still stands though. SE aren't the only ones to experience limitations due to servers and game engines. Literally any dev team making an online game do. But somehow knowing this means I'm white knighting, okay.