What folks complain about isn't harsh language. What was dragging PvP into the mud was bullying and abuse, pure and simple. It's belittling, and mocking folks to relieve frustration at poor performance (not always on the part of the target; scapegoating was prevalent as well), poor sportsmanship, and poor attitudes on the parts of winners and losers alike. This kind of thing is discouraged in just about ANY kind of competitive sport - but the options available for discouraging it in online sports are much more limited.

We're not talking about good-natured smack-talk. We're talking about communication legitimately intended to undermine players' confidence and feelings of self-worth in an effort to drive them away from the game - something which is in itself patently absurd given that PvP is ALREADY struggling to maintain an adequate amount of participation.

As for the NPC "preparing you for it", taking abuse from a live human being is an entirely different thing from taking abuse from an NPC - and more than that, this NPC is clearly mimicking a "drill sergeant" style, widely recognized as a very impersonal form of abuse, one intended to break down the target and build them up into a stronger person. The filth being flung about by players was anything but impersonal, and entirely neglects the "build up" aspect.