Latency/Packet Loss Issues [Chaos Datacenter]

[KarstenS]

Did something got changed?

For me this week was currently without noticeable Lags. But I feel a high overall latency.

Provider: Deutsche Telekom
Connection is DSL/LTE Bonding Hybrid (66MBit/s down, 12MBit/s up)

My physical distance to the data center is very low.



Ping and tracert (DSL Only, LTE Disabled, direct connection without bonding tunnel) confirms observation.

Ping wird ausgeführt für 192.82.50.52 mit 32 Bytes Daten:
Antwort von 192.82.50.52: Bytes=32 Zeit=126ms TTL=57
Antwort von 192.82.50.52: Bytes=32 Zeit=126ms TTL=57
Antwort von 192.82.50.52: Bytes=32 Zeit=126ms TTL=57
Antwort von 192.82.50.52: Bytes=32 Zeit=126ms TTL=57

Ping-Statistik für 192.82.50.52:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 126ms, Maximum = 126ms, Mittelwert = 126ms

Routenverfolgung zu 192.82.50.52 über maximal 30 Hops

1 <1 ms <1 ms <1 ms fritz.box [192.168.188.1]
2 1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
3 20 ms 18 ms 20 ms 62.155.246.40
4 21 ms 23 ms 21 ms 217.239.45.42
5 * * * Zeitüberschreitung der Anforderung.
6 * * * Zeitüberschreitung der Anforderung.
7 41 ms 42 ms 41 ms 62.67.34.66
8 71 ms 67 ms 69 ms anc-cr03-ae2.149.ff.stream-internet.net [212.188.1.205]
9 67 ms 68 ms 68 ms leo-cr02-be6.80.kiev.stream-internet.net [212.188.55.170]
10 68 ms 68 ms 68 ms pbd-cr01-be1.80.kiev.stream-internet.net [212.188.55.165]
11 61 ms 62 ms 63 ms 212.188.41.154
12 67 ms 67 ms 68 ms atm-ic-326261-war-b1.c.telia.net [80.239.167.45]
13 68 ms 68 ms 68 ms 185.200.121.6
14 126 ms 126 ms 126 ms 192.82.50.52

Back in good old days after the launch of the Frankfurt data center I had pings of around 7ms to Odin and now its close to 130ms.

[Ariellendera]

Did something got changed?

For me this week was currently without noticeable Lags. But I feel a high overall latency.

Provider: Deutsche Telekom
Connection is DSL/LTE Bonding Hybrid (66MBit/s down, 12MBit/s up)

My physical distance to the data center is very low.



Ping and tracert (DSL Only, LTE Disabled, direct connection without bonding tunnel) confirms observation.





Back in good old days after the launch of the Frankfurt data center I had pings of around 7ms to Odin and now its close to 130ms.

Thank you for your input on this thread. I cannot confirm if anything has changed. I will be passing this information along.

[Agidelle]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Hi. My friend wrote in the topic about the lag on NA servers(though he is from EU). Then the lag and disconnects were gone from him. He put his trace up to the servers. I have identical problems as he does. A very large delay(10sec-5min) and disc in the "Duty". Above I've attached my trace, is it possible to help me and him?) Translated in the Google translator. Thanks.

[Ariellendera]

Hi. My friend wrote in the topic about the lag on NA servers(though he is from EU). Then the lag and disconnects were gone from him. He put his trace up to the servers. I have identical problems as he does. A very large delay(10sec-5min) and disc in the "Duty". Above I've attached my trace, is it possible to help me and him?) Translated in the Google translator. Thanks.

Hello,
Can you please post your trace route here? Thank you

[Agidelle]

Hello,
Can you please post your trace route here? Thank you

Tracing route to 195.82.50.48 over a maximum of 30 hops

2 * * * Request timed out.
3 9 ms * 5 ms 238.232.vsd-net.ru [77.247.232.238]
4 7 ms 9 ms 8 ms 238.232.vsd-net.ru [77.247.232.238]
5 10 ms 24 ms 25 ms 193.232.vsd-net.ru [77.247.232.193]
6 12 ms * 11 ms 87.229.218.53
7 30 ms 31 ms 28 ms mx01.Stockholm.gldn.net [79.104.225.6]
8 32 ms 30 ms 28 ms 212.73.250.45
9 60 ms 60 ms 60 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.
22]
10 69 ms 56 ms 65 ms 212.162.4.98
11 57 ms 57 ms 63 ms 195.82.60.29
12 56 ms 66 ms 56 ms 195.82.61.14
13 58 ms 56 ms 56 ms 195.82.50.234
14 56 ms 56 ms 57 ms 195.82.50.48

Trace complete.

[Ariellendera]

Tracing route to 195.82.50.48 over a maximum of 30 hops

2 * * * Request timed out.
3 9 ms * 5 ms 238.232.vsd-net.ru [77.247.232.238]
4 7 ms 9 ms 8 ms 238.232.vsd-net.ru [77.247.232.238]
5 10 ms 24 ms 25 ms 193.232.vsd-net.ru [77.247.232.193]
6 12 ms * 11 ms 87.229.218.53
7 30 ms 31 ms 28 ms mx01.Stockholm.gldn.net [79.104.225.6]
8 32 ms 30 ms 28 ms 212.73.250.45
9 60 ms 60 ms 60 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.
22]
10 69 ms 56 ms 65 ms 212.162.4.98
11 57 ms 57 ms 63 ms 195.82.60.29
12 56 ms 66 ms 56 ms 195.82.61.14
13 58 ms 56 ms 56 ms 195.82.50.234
14 56 ms 56 ms 57 ms 195.82.50.48

Trace complete.

Thank you, We will pass this along to the appropriate department.

[Agidelle]

Thank you, We will pass this along to the appropriate department.

Thank You very much!

[Ariellendera]

Thank You very much!

You are most Welcome!

[KarstenS]

Thank you for your input on this thread. I cannot confirm if anything has changed. I will be passing this information along.

I did a little mistake in numbers. Used a 192.x.x.x instead of 195.x.x.x.

Please forget the ping and tracert of my last post and use these instead (3:30am CET):

TraceRT

Routenverfolgung zu 195.82.50.52 über maximal 30 Hops

  1     3 ms    <1 ms    <1 ms  fritz.box [192.168.188.1]
  2     1 ms     1 ms    <1 ms  speedport.ip [192.168.2.1]
  3    19 ms    19 ms    19 ms  62.155.246.40
  4    21 ms    21 ms    21 ms  217.239.45.190
  5    21 ms    21 ms    21 ms  ffm-b4-link.telia.net [213.248.93.186]
  6    22 ms    22 ms    22 ms  ffm-bb3-link.telia.net [62.115.125.224]
  7    21 ms    30 ms    22 ms  ffm-b1-link.telia.net [62.115.141.241]
  8    20 ms    20 ms    20 ms  kddi-ic-319844-ffm-b1.c.telia.net [62.115.32.106]
  9    21 ms    20 ms    21 ms  195.82.61.14
 10    21 ms    22 ms    21 ms  195.82.50.234
 11    21 ms    20 ms    20 ms  195.82.50.52

Ping

Ping wird ausgeführt für 195.82.50.52 mit 32 Bytes Daten:
Antwort von 195.82.50.52: Bytes=32 Zeit=21ms TTL=56
Antwort von 195.82.50.52: Bytes=32 Zeit=20ms TTL=56
Antwort von 195.82.50.52: Bytes=32 Zeit=20ms TTL=56
Antwort von 195.82.50.52: Bytes=32 Zeit=20ms TTL=56

Ping-Statistik für 195.82.50.52:
    Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
    (0% Verlust),
Ca. Zeitangaben in Millisek.:
    Minimum = 20ms, Maximum = 21ms, Mittelwert = 20ms

[Kusanagi7]

19/3/18 12:16pm

traceroute to 192.82.50.9 (192.82.50.9), 30 hops max, 64 byte packets
1 * * *
2 82.13.126.17 20.000 ms 10.000 ms 100.000 ms
3 * * *
4 62.254.42.242 20.000 ms 30.000 ms 20.000 ms
5 62.254.85.86 30.000 ms 30.000 ms 30.000 ms
6 * * *
7 84.116.136.98 20.000 ms 20.000 ms 30.000 ms
8 213.46.174.170 20.000 ms 20.000 ms 30.000 ms
9 * * *
10 62.67.34.66 50.000 ms 30.000 ms 40.000 ms
11 212.188.1.205 70.000 ms 80.000 ms 60.000 ms
12 212.188.55.170 70.000 ms 60.000 ms 60.000 ms
13 212.188.55.165 60.000 ms 60.000 ms 70.000 ms
14 212.188.41.154 70.000 ms 60.000 ms 60.000 ms
15 212.40.44.70 90.000 ms 90.000 ms 90.000 ms
16 185.200.121.6 100.000 ms 90.000 ms 80.000 ms
17 192.82.50.9 130.000 ms 130.000 ms 130.000 ms
Traceroute complete.

ISP: Virgin Media

Platform: Playstation 4

still getting lag and either error 90002 or 90001