Latency/Packet Loss Issues [Chaos Datacenter]

[-Yuuna-]

Hello,

I have big lags in raid content since 5 or 6 weeks. In Discord we figured out, that the most of us get the lags at the same time (for example: o7s rockets or o5s ghosts).
My Internet Provider is Unitymedia (Germany). I play at PS4.

A friend from me has a lot of problems in POTD. 3 days ago, she had 5dc in one hour and yesterday she had 3 dcs (only in POTD). She is playing at PC.

Is SE working on it?

[NoboruSouma]

Is SE working on it?

We don't know as no one is communicating with us at all.

[Einmimiria]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

[Sythen]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thank you for the response ^^

[Faeon]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thanks for responding, keep us updated, please.

[NoboruSouma]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thanks, Einmimiria, for keeping us up to date.

[Agidelle]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Hi. My friend wrote in the topic about the lag on NA servers(though he is from EU). Then the lag and disconnects were gone from him. He put his trace up to the servers. I have identical problems as he does. A very large delay(10sec-5min) and disc in the "Duty". Above I've attached my trace, is it possible to help me and him?) Translated in the Google translator. Thanks.

[Ariellendera]

Hi. My friend wrote in the topic about the lag on NA servers(though he is from EU). Then the lag and disconnects were gone from him. He put his trace up to the servers. I have identical problems as he does. A very large delay(10sec-5min) and disc in the "Duty". Above I've attached my trace, is it possible to help me and him?) Translated in the Google translator. Thanks.

Hello,
Can you please post your trace route here? Thank you

[Agidelle]

Hello,
Can you please post your trace route here? Thank you

Tracing route to 195.82.50.48 over a maximum of 30 hops

2 * * * Request timed out.
3 9 ms * 5 ms 238.232.vsd-net.ru [77.247.232.238]
4 7 ms 9 ms 8 ms 238.232.vsd-net.ru [77.247.232.238]
5 10 ms 24 ms 25 ms 193.232.vsd-net.ru [77.247.232.193]
6 12 ms * 11 ms 87.229.218.53
7 30 ms 31 ms 28 ms mx01.Stockholm.gldn.net [79.104.225.6]
8 32 ms 30 ms 28 ms 212.73.250.45
9 60 ms 60 ms 60 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.
22]
10 69 ms 56 ms 65 ms 212.162.4.98
11 57 ms 57 ms 63 ms 195.82.60.29
12 56 ms 66 ms 56 ms 195.82.61.14
13 58 ms 56 ms 56 ms 195.82.50.234
14 56 ms 56 ms 57 ms 195.82.50.48

Trace complete.

[Ariellendera]

Tracing route to 195.82.50.48 over a maximum of 30 hops

2 * * * Request timed out.
3 9 ms * 5 ms 238.232.vsd-net.ru [77.247.232.238]
4 7 ms 9 ms 8 ms 238.232.vsd-net.ru [77.247.232.238]
5 10 ms 24 ms 25 ms 193.232.vsd-net.ru [77.247.232.193]
6 12 ms * 11 ms 87.229.218.53
7 30 ms 31 ms 28 ms mx01.Stockholm.gldn.net [79.104.225.6]
8 32 ms 30 ms 28 ms 212.73.250.45
9 60 ms 60 ms 60 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.
22]
10 69 ms 56 ms 65 ms 212.162.4.98
11 57 ms 57 ms 63 ms 195.82.60.29
12 56 ms 66 ms 56 ms 195.82.61.14
13 58 ms 56 ms 56 ms 195.82.50.234
14 56 ms 56 ms 57 ms 195.82.50.48

Trace complete.

Thank you, We will pass this along to the appropriate department.