Quote Originally Posted by Riardon View Post
On the event viewer I see no errors concerning this. Bad drivers I don't know maybe it is maybe not. I tested 4 different audio drivers. 2 from my mobo's micro site. Realtek's generic ones from their website. And 1 from the MS catalog.
Even if the audio drivers crashing why it is only XIV that loses the sound and not my music which is playing in the background? There are no audio hitching, pop ups, cracklings either. Music plays fine when this happens. Videos as well.
For now I'm making a different experiment. I disabled Full Screen optimizations and set the game to run with Windows 7 compatibility. I still didn't rule out that Windows 10 might be the culprit. Time will tell for this.
Most of the times the audio stops without an error message or game crash. Few times I got a game crash with the audio error message I posted earlier.
Your issue is audiodg.exe is crashing due to hardware/driver issues. FFXIV sound fails because it can't recover from changes in audio drivers due to not handling xaudio errors correctly. LiveKernelEvent 117 and 141 should be sitting in your event viewer, I'm almost 99% certain of that.

Can you save each of the event logs (Application, Security, Setup, System) (Action -> Save All Events As (Need to do this for each one)) and post the files somewhere?