Latency/Packet Loss Issues [Chaos Datacenter]

[MishkaRose]

I'm not entirely sure how you came to that conclusion but in that scenario the issue would be that you have two games connecting to the same internet (on the same device). The connection for each would be different, even if they are the same game, so they would disconnect at different times.

"The connection for each would be different, even if they are the same game, so they would disconnect at different times."

this sentance alone proves its the server side not our side
if it was ourside both games would crash at the same time

[Seturian]

Can anyone else please also provide theirs trace routes? Like anyone? ^_^
MishkaRose, Zevyroth, Hamilicar, Araxes, ZeroRaziel, Claire_Pendragon?

[Hamilicar]

Can anyone else please also provide theirs trace routes? Like anyone? ^_^
MishkaRose, Zevyroth, Hamilicar, Araxes, ZeroRaziel, Claire_Pendragon?

posted mines here on the last page
http://forum.square-enix.com/ffxiv/t...NA-Data-Center

[Seturian]

posted mines here on the last page
http://forum.square-enix.com/ffxiv/t...NA-Data-Center

Whoops, didn't notice you are from Primal DC. My apologies... But still thank you for your response and trace route ^-^
Trick is, I am pretty positive that EU and NA Data Centers have exactly the same connection issues, but EU problem wasn't officialy acknowledged because of the lack of response from the EU player base =|

To Moderators:
I am also pretty positive that this lags/lost packets has nothing to do with loads on servers, since I have been sending packets (appx. 1000) to Chaos Data Center during today's maintenance (14.02.18 from 6:00 to 9:30 [GMT]) when all worlds were empty and it showed usual 5% packets lost... If you consider this info usefull, please feel free to send it to technicians who are currently trying to solve this issue.

[ZeroRaziel]

Here is mine trace route:

1: Date: 14.02.18 18:38 [GMT]

Tracing route to 195.82.50.44 over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 36 ms 37 ms 39 ms 10.255.61.251
3 39 ms 37 ms 66 ms 10.255.61.18
4 39 ms 36 ms 35 ms 10.255.61.14
5 37 ms 36 ms 36 ms ler-cr01-ae23.200.rnd.stream-internet.net [195.34.36.112]
6 78 ms 83 ms 75 ms kai-cr01-ae2.61.rnd.stream-internet.net [212.188.28.6]
7 52 ms 53 ms 56 ms a433-cr01-be3.61.msk.stream-internet.net [212.188.28.133]
8 67 ms 68 ms 62 ms mmon-cr01-be1.78.spb.stream-internet.net [212.188.2.53]
9 66 ms 67 ms 73 ms radio-cr01-ae3.78.hel.stream-internet.net [212.188.29.109]
10 94 ms 98 ms 93 ms hls-b1-link.telia.net [62.115.151.194]
11 108 ms 93 ms 94 ms s-bb4-link.telia.net [62.115.123.30]
12 98 ms 101 ms 109 ms ffm-bb3-link.telia.net [62.115.139.98]
13 99 ms 102 ms 112 ms ffm-b1-link.telia.net [62.115.121.1]
14 91 ms 92 ms 92 ms kddi-ic-319844-ffm-b1.c.telia.net [62.115.32.106]
15 94 ms 93 ms 94 ms 195.82.61.14
16 90 ms 92 ms 91 ms 195.82.50.234
17 95 ms 95 ms 105 ms 195.82.50.44

Trace complete.

2: ISP: MTS ("Mobile TeleSystems")

3: Location: Russia

[Ramnza]

I can't even connect to the data center and it's been to days since I started having this issue : (

[ZeroRaziel]

One more Trace Route from a whole differrent machine and ISP (also experienced lost packets on this PC):

1: Date: 13.02.18 15:45 [GMT]

Tracing route to 195.82.50.44 over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 178.34.128.50
3 * * * Request timed out.
4 2 ms 2 ms 3 ms 100.119.255.21
5 2 ms 1 ms 1 ms 213.59.232.254
6 55 ms 56 ms 55 ms ae1.frkt-cr4.intl.ip.rostelecom.ru [95.167.95.109]
7 57 ms 58 ms 55 ms ffm-b1-link.telia.net [62.115.151.96]
8 67 ms 55 ms 68 ms kddi-ic-319844-ffm-b1.c.telia.net [62.115.32.106]
9 55 ms 55 ms 55 ms 195.82.61.14
10 55 ms * 55 ms 195.82.50.234
11 56 ms 54 ms 54 ms 195.82.50.44

Trace complete.

2: ISP: Rostelecom

3: Location: Russia

[ZeroRaziel]

I can't even connect to the data center and it's been to days since I started having this issue : (

Ramnza, can you please also share your Traceroute?

[Ariellendera]

Hello Ramnza, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Can you please provide us a Trace Route, your ISP and location please? You can post this information right here.

Thank you.

[Ramnza]

Hello, this is what I got when tracerouting, It got stuck just right at the first step, what I fould really weird...



ISP: PTV Telecom
Location: Spain, Andalucía, Córdoba