Latency/Packet Loss Issues [Chaos Datacenter]

[Ramnza]

Also did a trace test from my Macbook PRO (i don't use this laptop to play the game) and here are the results:

[ZeroRaziel]

Posting new Traceroute since lags just increased almost tenfold (22% lost packets). Other players in-game are blinking all over the place every 5 seconds xD

19:25 [GMT]
Tracing route to 195.82.50.44 over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 26 ms 1 ms 1 ms 178.34.128.49
3 4 ms 3 ms 2 ms 178.34.130.235
4 55 ms 57 ms 57 ms ae1.frkt-cr4.intl.ip.rostelecom.ru [95.167.95.109]
5 * 58 ms 55 ms lag-135.ear2.Frankfurt1.Level3.net [62.67.36.229]
6 55 ms 55 ms 55 ms ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18]
7 62 ms 55 ms 55 ms 212.162.4.98
8 57 ms * 56 ms 195.82.60.29
9 56 ms 56 ms 55 ms 195.82.61.14
10 55 ms 55 ms 56 ms 195.82.50.234
11 55 ms 55 ms 55 ms 195.82.50.44

Trace complete.

ISP: Rostelecom

Location: Russia

Also, Ramnza, thanks for such a quick response and overall input into this issue

[Ramnza]

No worries, I just want to play the game but I'm not able to

[Ariellendera]

Hello,

I would like to thank you all for your information! Please let us know if anything changes.

Hope to be of assistance!

[Ramnza]

Well, the issue its related only to FF XIV servers because I can use internet without any issues also on another game platforms such as Battle.Net and play without troubles also accesing to their traces without loosing packages on the way to the server.

Also have a question for you: the days I'm not being able to play because of this FF servers related issue, are somehow refunded? It's not quite cheap to play the game hehe

[Ariellendera]

Well, the issue its related only to FF XIV servers because I can use internet without any issues also on another game platforms such as Battle.Net and play without troubles also accesing to their traces without loosing packages on the way to the server.

Also have a question for you: the days I'm not being able to play because of this FF servers related issue, are somehow refunded? It's not quite cheap to play the game hehe

That question would have to be answered by the support center directly. Unfortunately I do not have a answer for that.

[MishkaRose]

Can anyone else please also provide theirs trace routes? Like anyone? ^_^
MishkaRose, Zevyroth, Hamilicar, Araxes, ZeroRaziel, Claire_Pendragon?

mine is here : http://forum.square-enix.com/ffxiv/t...-is-fine/page2

[Ariellendera]

mine is here : http://forum.square-enix.com/ffxiv/t...-is-fine/page2

Thank you.

[Sythen]

ISP:- Virgin Media UK

[Sythen]

After monitoring the network for an hour or so, Ive been seeing huge packet loss on the link that passes data from telia to the telia link that hands over to KDDI (Who own the data center where Chaos Sits).



But, I'm also seeing Packet Loss on the link from Telia to KDDI, AND, im seeing losses from Within the 195.82.50.XXX Range, which is currently Leased to KDDI's Frankfurt Data Center.



I Captured this Info while running Crystal Tower so i could see packet flow, you can see the 0.4% loss as my Network Hardware trys to correct for the issue.