An unexpected error has occurred. Exiting Final Fantasy XIV

[Reygoonx]

I was playing just fine this morning then i had to get off for a min i went to get back on now im just getting Direct X error (40000010) every time i hit play.

[Reygoonx]

really ? no one can tell me what this means ?

[Rinuko]

https://www.reddit.com/r/ffxiv/comme...rror_40000010/

If you google it you find it a fairly common problem for AMD card users. May or may not be related to FFXIV but the drivers and or the GPU

[Ariellendera]

I was playing just fine this morning then i had to get off for a min i went to get back on now im just getting Direct X error (40000010) every time i hit play.

Hi Reygoonx,

We apologize for any inconvenience you may be experiencing. The crashing of Direct X may be caused by a variety of issue. We would suggest lowering the graphic settings in game, as the intense graphics in dungeons can cause the crashing. We also suggest that the graphics card are using the latest drivers for the card. Should you be using Direct X 11 and experiencing the issue, we would suggest reverting back to Direct X 9 to see if the issue still persists.

http://www.nvidia.com/Download/index.aspx
http://support.amd.com/en-us/download

Thank you for playing Final Fantasy XIV and for posting in the Official Technical Support forums!

[Reygoonx]

yea i wasn't in a dungeon or a raid i was just trying to log in. I also all ready updated everything still didn't work.

[Einmimiria]

Thank you for the reply.

Has anything on your PC updated recently, you said everything was working fine the other day?

I'm assuming you are using Direct X 11 mode correct? Have you tried switching it to Direct X 9 to see if there are any changes? This can be changed on the launcher under Config, simply turn Direct X 11 mode off.

Let us know if you are able to get into the game with these settings.