Except it isn't unreasonable. Their initial solution to housing was more expensive FC rooms, and when asked about larger sizes outright acknowledged they never even considered it. Regardless, how about just being candid. The devs are notorious for saying very little, which only fuels the fire. If housing is such an issue, don't market it with your expansion. Those frustrations are only amplified when they specifically relocated the systems only for them and the launcher to implode, causing the disaster that was Shirogane. I don't doubt there are limits to what they can do, but their word isn't the gospel either. We've had plenty of instances where resources were simply wasted on pointless additions like LoV and Diadem.
And I only brought up the cash shop because it's another source of income, thus people are disgruntled when they're given nebulous responses when asking for improvements to the current systems. Hell, people want Lyse's outfit to be dyeable. Are we going to argue that's just too difficult?