Un-eligable for Falcon Mount due to oversight

[BigRed5392]

The initial free play period included with new product registrations, the free login period from the Callback Campaign, and the free play period granted for moving to New/Preferred Worlds do not count toward the 90 day requirement.
The number of days of subscription time added to your account, excluding free play periods, is how eligibility will be determined. This does not mean that 90 days must have elapsed to be eligible. For example, you can still obtain the mount if you purchase a 90-day subscription period on September 30, 2017.

It mentions that free time is not counted and goes on to say that purchasing at least 90 days makes you meet eligibility. Nowhere on the page does it state free time flat out disqualifies you.

then im just as confused lol cuz i bought 90 day sub as well, never got my mount.