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  1. #1
    Community Rep Lakukisu's Avatar
    Join Date
    Oct 2016
    Posts
    95
    Hi there!

    To everyone who is wondering if purchasing an item currently on backorder will get you the in-game items – yes, you will be provided with the codes by ShopTo.

    Just make sure that the purchase you’re about to make is listed on the ShopTo campaign site and that the purchase is done during the campaign period.

    Best,
    Lakukisu
    (2)
    Daniela "lakukisu" Wnuk - EU Community Team

  2. #2
    Player
    BillyKaplan's Avatar
    Join Date
    Dec 2015
    Posts
    2,913
    Character
    Lho Polaali
    World
    Moogle
    Main Class
    Conjurer Lv 23
    Quote Originally Posted by lakukisu View Post
    Just make sure that the purchase you’re about to make is listed on the ShopTo campaign site and that the purchase is done during the campaign period.
    But that's exactly the point people are worried about - backorders don't count as purchases until they get back in stock at which point we're charged for them. What if they don't get enough stock before the campaign ends? I, as well as many others, have only the one choice of the game card for PC. The chances of them not meeting demand is ridiculously high. This is actually concerning.
    (0)

  3. #3
    Player
    Rufalus's Avatar
    Join Date
    Jan 2014
    Location
    Gridania
    Posts
    2,730
    Character
    Lufie Newleaf
    World
    Ragnarok
    Main Class
    Monk Lv 100
    Quote Originally Posted by BillyKaplan View Post
    But that's exactly the point people are worried about - backorders don't count as purchases until they get back in stock at which point we're charged for them. What if they don't get enough stock before the campaign ends? I, as well as many others, have only the one choice of the game card for PC. The chances of them not meeting demand is ridiculously high. This is actually concerning.
    No it's cool, they responded on this. Just need to order during the campaign period, don't need your things dispatched during it. You'll still be waiting for your item codes until dispatch though whenever it is.
    (0)

  4. #4
    Player
    BillyKaplan's Avatar
    Join Date
    Dec 2015
    Posts
    2,913
    Character
    Lho Polaali
    World
    Moogle
    Main Class
    Conjurer Lv 23
    Quote Originally Posted by Rufalus View Post
    No it's cool, they responded on this. Just need to order during the campaign period, don't need your things dispatched during it. You'll still be waiting for your item codes until dispatch though whenever it is.
    Potentially after the codes had expired.
    (0)

  5. #5
    Community Rep Lakukisu's Avatar
    Join Date
    Oct 2016
    Posts
    95
    Quote Originally Posted by BillyKaplan View Post
    But that's exactly the point people are worried about - backorders don't count as purchases until they get back in stock at which point we're charged for them. What if they don't get enough stock before the campaign ends? I, as well as many others, have only the one choice of the game card for PC. The chances of them not meeting demand is ridiculously high. This is actually concerning.
    Hey BillyKaplan,

    If someone orders a product that's in the campaign list, but isn't in stock, they will still receive the items as soon as the item returns to stock.

    In short, your desire to purchase and get in-game items will be honoured.

    I'm sorry if my previous post was unclear about that.
    (1)
    Daniela "lakukisu" Wnuk - EU Community Team

  6. #6
    Player
    Kyu_Lionheart's Avatar
    Join Date
    Mar 2013
    Posts
    5
    Character
    Kyu Lionheart
    World
    Phoenix
    Main Class
    Archer Lv 90
    Quote Originally Posted by lakukisu View Post

    Just make sure that the purchase you’re about to make is listed on the ShopTo campaign site and that the purchase is done during the campaign period.

    Best,
    Lakukisu
    The problem is that all the back order items are showing up as being ready in NOVEMBER, which is long after the promotion ends. If you want us to use this site and order anything from these ill prepared people then this is how to do it.

    YOU MUST STATE THAT ALL ORDERS PLACED DURING THE PROMOTION WILL BE GIVEN THE CODES, EVEN IF THE ITEM IS NOT PURCHASED UNTIL AFTER THE PROMOTION DUE TO BACK ORDERS NOT ARRIVING UNTIL MID NOVEMBER


    As it stands no one will be getting anymore codes because all the items on the promotion are out of stock until mid November.
    (0)

  7. #7
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Kyu_Lionheart View Post
    The problem is that all the back order items are showing up as being ready in NOVEMBER
    Actually no they're not. That's the release date of the the item in question (as in when ShopTo started selling it). If you look carefully it actually says 2016, not 2017. Nowhere does it actually show us the expected fulfilment date.

    Initially I made this mistake too though, the whole website could be a lot better designed.
    (1)