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  1. #1
    Player
    Levan86's Avatar
    Join Date
    Oct 2013
    Posts
    21
    Character
    Joachim Harvey
    World
    Tonberry
    Main Class
    Dark Knight Lv 80
    Quote Originally Posted by lakukisu View Post
    snipped
    Thanks Lakukisu, so it is pretty much confirmed that we are still getting our codes even if the backorder or the pre-order item are fulfilled way past the due dates?
    The item i bought for this promo is the steel case edition of ff12 and it is on pre-order and supposedly will be released on 12 october (I already fully Paid it start of the campaign), so i am a bit worried regarding this.
    (1)

  2. #2
    Player
    EliteKittenFace's Avatar
    Join Date
    Oct 2017
    Posts
    3
    Character
    Kamon Hayabusa
    World
    Lich
    Main Class
    Ninja Lv 80
    Quote Originally Posted by lakukisu View Post
    Future Stock of Qualifying Square Enix Titles
    In addition, stock for certain titles will be replenished gradually over the coming days as they become available. ShopTo will announce on their Twitter feed each time an item is made available, and will regularly update the campaign microsite to give customers a clearer idea of which items are out of stock. Please bear in mind that stock of certain titles may be limited, and some items will be restocked earlier than others.
    Good Morning,

    Apologies for asking this again but this doesn't really answer my question, what is being done about titles such as "World of Final Fantasy ps4" and "Just Cause 3"? Both of these titles are supposed to be included in the event, however neither of them are being made available even for back order on the shopto website, is there a plan for these to be included still and should shopto be allowing back orders or have you decided to no longer include these titles?
    (2)

  3. #3
    Player
    laoni's Avatar
    Join Date
    Aug 2013
    Posts
    31
    Character
    Lahn Aier
    World
    Balmung
    Main Class
    Summoner Lv 70
    Quote Originally Posted by EliteKittenFace View Post
    Good Morning,

    Apologies for asking this again but this doesn't really answer my question, what is being done about titles such as "World of Final Fantasy ps4" and "Just Cause 3"? Both of these titles are supposed to be included in the event, however neither of them are being made available even for back order on the shopto website, is there a plan for these to be included still and should shopto be allowing back orders or have you decided to no longer include these titles?
    Shopto said on their Facebook page they are getting no stock from SE on World of Final Fantasy, they're right out, but, you can purchase the ones in stock by their third party sellers. They will honour the code, just submit a ticket with their customer service after purchase

    https://www.facebook.com/ShopTo.Net/...type=3&theater
    (1)

  4. #4
    Player
    Aronys's Avatar
    Join Date
    Dec 2014
    Location
    Nym
    Posts
    450
    Character
    Arty Highbrush
    World
    Phoenix
    Main Class
    Scholar Lv 70
    Quote Originally Posted by laoni View Post
    Shopto said on their Facebook page they are getting no stock from SE on World of Final Fantasy, they're right out, but, you can purchase the ones in stock by their third party sellers. They will honour the code, just submit a ticket with their customer service after purchase

    https://www.facebook.com/ShopTo.Net/...type=3&theater
    This promo is giving me a headache. So, even though the game isn't listed as part of the promo anymore, people can risk it and hope that ShopTo will give them their codes if they buy from this third party seller?
    (1)

  5. #5
    Player
    Igninox's Avatar
    Join Date
    Sep 2013
    Posts
    13
    Character
    Ignis Nox
    World
    Cerberus
    Main Class
    Conjurer Lv 80

    Further clarification

    Quote Originally Posted by lakukisu View Post

    Game Time Card Availability
    We are aware that game time card stock has been an issue for many players since the start of the campaign, and that many customers are currently awaiting their item on backorder.

    While we cannot give a specific date for the time being, we can say that all orders made so far will be fulfilled and that those who have ordered a game time card as part of the campaign will receive their codes to obtain the in-game items once their order is completed.
    I would just like clarification; with regards to those of us with a time card on backorder in the preorder section of shopto (i.e. we have not paid for it yet and have the backorder due to lack of stock), will we still be eligible for the promotional items if they do not come back in stock before the cut off end date of the 20th October?
    (0)

  6. #6
    Player
    LynxV1's Avatar
    Join Date
    Oct 2017
    Location
    Gridania
    Posts
    5
    Character
    Mango Pudding
    World
    Leviathan
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by lakukisu View Post
    Hello all!
    Game Time Card Availability
    We are aware that game time card stock has been an issue for many players since the start of the campaign, and that many customers are currently awaiting their item on backorder.
    While we cannot give a specific date for the time being, we can say that all orders made so far will be fulfilled and that those who have ordered a game time card as part of the campaign will receive their codes to obtain the in-game items once their order is completed.
    I just placed an order for a digital game time card and I can't find the digital code anywhere. I just realized this event is ending tomorrow. Will I still be able to get the items? If not I want my money back! ShopTo is by far THE WORST website I've ever encountered. The troubles just to create an account on their website. The slow load times. Why does EU always get terrible activities for region exclusive items? Just like the original fat chocobo.
    (1)

  7. #7
    Community Rep Lakukisu's Avatar
    Join Date
    Oct 2016
    Posts
    95
    Quote Originally Posted by LynxV1 View Post
    I just placed an order for a digital game time card and I can't find the digital code anywhere. I just realized this event is ending tomorrow. Will I still be able to get the items?
    Hey there!

    As long as you've made your order within the campaign period with a qualifying purchase, you'll still get the in-game items.

    Basically, your desire to purchase and get in-game items will be honoured.

    If you have any problems, please don't hesitate to contact ShopTo support: support@shopto.net

    Best,
    Lakukisu
    (1)
    Daniela "lakukisu" Wnuk - EU Community Team

  8. #8
    Player
    SakurazukaSeishirou's Avatar
    Join Date
    Apr 2015
    Location
    Gridania
    Posts
    117
    Character
    Eleath'li Enrayi
    World
    Zalera
    Main Class
    White Mage Lv 100
    Quote Originally Posted by lakukisu View Post
    If you have any problems, please don't hesitate to contact ShopTo support: support@shopto.net
    Only they ignored all and any emails I tried sending them. And now I am left with nothing without even able to register an account on this godawful site!
    (1)

  9. #9
    Player
    Farkle's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Test Von'farkle
    World
    Kujata
    Main Class
    Red Mage Lv 70
    What a load of garbage Oceanic players are NOT included unless we play on an EU account.
    The NA promotion excluded us as well.
    (0)

  10. #10
    Player
    blindfoldedkaos's Avatar
    Join Date
    Sep 2015
    Posts
    123
    Character
    Variel Arkwright
    World
    Lamia
    Main Class
    Scholar Lv 70
    Quote Originally Posted by Farkle View Post
    What a load of garbage Oceanic players are NOT included unless we play on an EU account.
    The NA promotion excluded us as well.
    What area is your account on? us Australians should all be under the EU tag. (Oceania is counted as EU for SE)
    (1)

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