Ixion proves you need to upgrade servers

[Niadissa]

Everyone uses the line that they won't upgrade the servers as this is only the expansion rush, however, if you don't upgrade the servers then you lose a good percentage of the people who joined. Upgrading the servers will help you retain those new players.

The consequences of not upgrading the servers is that you lose this new revenue and gain a reputation for bad servers which will drive off potential new customers

[Zarabeth]

snip* The consequences of not upgrading the servers is that you lose this new revenue and gain a reputation for bad servers which will drive off potential new customers

Speaking as a long time player, the core group of ffxiv players hasn't changed much. Everyone swarms in for the expansion rushes through the msq and raid content then leaves. The rest of us are still here once they go. SE isn't losing a thing, and is saving money by not wasting money buying equipment that won't be needed after a little while. I think it's kind of funny that people keep going on about how we're losing so many players when in reality, FFXIV is going strong.
To those who call anyone suckups for stating reality, try learning to program. It's not as easy as you think it is and you often can't make huge changes once the base is laid down without reworking the whole game.

[Kohdo]

SE isn't losing a thing, and is saving money by not wasting money buying equipment that won't be needed after a little while.

Upgrading server infrastructure is vital in the long-term. This goes beyond issues with a particular FATE. Imagine if WoW still ran on the same server infrastructure they were using at launch.